I stayed here for two nights for a business trip on a colleague's recommendation. For 1880 HKD per night I was expecting five star. This is my experience.

Taxi driver knew where the hotel was so no problems getting there. The hotel is actually on a corner on Wyndham Street and easy to miss. I would describe the hotel as a boutique hotel, not a big flashy monster like the Hilton, Hyatt or Marriott etc.

I arrived at around 12pm and the reception area is small but friendly. However I was told my room was not yet ready as the check-in time was 2pm. That has never happened to me before, but then again, for a boutique hotel in a small-ish building with i presume limited number of rooms, they would be forgiven for this. Went up in the tiny lifts to the bar for a cocktail and nibbles. Nice drinks and good food but very expensive. One cocktail and onion rings set me back about £25 - about 300 Hong Kong Dollars. Then reception sent up a guy to tell me that, actually, my room would not be ready unti 3.15pm. That certainly has never happened to me in a hotel before. I was kind of expecting them to give me a free drink or something to make up for it. Though the guy was incredibly friendly and polite, I got nothing at all. This was rather annoying as I bet if I was an hour late for checking out they wouldn't think twice about charging me an extra fee. So I went shopping in the pouring rain while they sorted out the room.

Came back at 3.30pm and the room was ready. As I walked in the cleaner was running out - they must have had a busy day or something. Rooms were of a decent size for HK. Had a nightmare trying to get the internet working but turned out it was my PC not their connection that was at fault. However, I was passed between four different people when I was enquiring about the net, and when the manager said he would send somebody up, nobody showed up and the manager had gone home. The promotional literature did say broadband is in every room. They didn't mention that it was 150 HKD per 24 hours to actually use it. They should be a bit more upfront about this kind of charge.

Rooms are nice, of decent size and well designed. Plush leather, large king size beds, leather coach, huge LCD TV, well designed workdesk. The bathroom is very nice indeed with free water and Molton Brown toiletries. Bath was deep and shower attachment powerful. Note there is no walk in shower. Only thing that puzzled me was that above the bath there is a huge window with great views of Hong Kong. However - not sure if it is one way or not, so pulled down the blinds before getting naked! Also, not sure of the point of the glass between the sink and the toilet. Think they did it to look fancy. The volume control for the bathroom TV speaker was broken and was exposed which cannot be all that safe in a bathroom.

Storage space is sufficient too. Curtains as thick though a little tough to pull with the cord.

The air conditioning is rather noisy and I couldn't leave it on all night as I wouldn't be able to sleep, so i left it switched off. The room temperature was just right in any event.

Ordered room service, usual burger and chips, which was nice and tasty though would question whether it is worth 190 HKD.

I was on the 17th floor and be warned the area is not quiet. The hotel is right next to Lan Kwai Fong (hence the name of the hotel), and I coul dhear thumping bass resonating through my pillow all night long. Still, I had a good night's sleep in a very comfy large bed.

Location wise, you're right in the middle of central HK. Location could not really be any better. Lan Kwai Fong and all the flash shops like Luis Vitton and the Landmark Shopping Centre are almost on your doorstep.

Overall, tthe staff here are extremely friendly, and will refer you by name wherever you go which is a great touch. I think this hotel sells itself on service and style. However, as friendly and stylish as it may be (and it's not that difficult to be nice to people and stick bits of leather and glass here and there), for the price, it was let down by the check-in problems. It would not have been a problem at all had they even simply offered a free drink while I waited (its not the same if you have to ask for it yourself) but they didn't so unfortunately I will remember this hotel for that especially as, for 1880 HKD per night, there are many other choices in central HK.