My two friends and I booked this hotel for three nights at the end of a two week holiday in mainland China. We were strongly influenced by the good reviews on Trip Advisor thinking the hotel would be just what was required after a very enjoyable but busy tour. We booked two deluxe rooms with balconies directly through the hotel website - we were prepared to pay a little extra for what we thought would be a very relaxing stay. The hotel website boasts that every room has a sea view. We were, therefore, very disappointed to discover that neither of our rooms had what might be called a sea view. There may have been sea in the far distance behind the main view of a high rise block of apartments, the hotel car park and the hotel entrance but it would have required binoculars to see it. When we asked to move we were told that no other rooms were available but that we might be able to move the following day. As we were only staying for three nights this was disappointing but we tolerated the inconvenience in the expectation of enjoying the rest of the hotel's resources as described on the website. Alas, further disappointments were in store. We tried to have a drink on the balcony of one of the rooms only to discover that the seats were soaking wet. They were sprayed by the hotel sprinkler system watering the flowers. The same thing happened the next morning - essentially making the balcony impossible to use in the evening or the morning even if one was prepared to put up with the noise of the car park and buses and cars pulling into the hotel entrance. The floor in the second balcony was covered in what seemed to be cement dust.
We had spent the previous two weeks eating first class meals in different parts of China but were rather stunned by the poor service in the Chinese restaurant in the Gold Coast Hotel. While we could put up with the fact that the food was expensive and that it was served European style with a very limited choice of dishes, we found it totally unacceptable tthat we were served chicken that was not cooked properly and was still pink inside. When we complained the dish was taken away and not returned until we had finished the rest of the meal. When we refused to take it at that stage, the waitress said she would not charge us for it but no one on the staff offered any apology for such bad service. We then tried to explore the grounds outside but were frustrated to find that most of the outside area was roped off in the evening. Inside the choice of location for a night cap was either a very crowded bar with very loud music or the large lobby bar where children were still running around at 11.00 pm.
Following this very unrelaxing evening, we decided unanimously to check out the next day and move to another hotel. The staff at the reception were not so much unfriendly as totally indifferent as to whether we stayed or left. No one asked why we were checking out early.
There were some good points about the hotel. The rooms were large and well furnished and the breakfast was excellent.
If you have young children and want somewhere pleasant to stay where children are tolerated this hotel is ideal. But if you are looking for a restful break with drinks by the pool and nice views go somewhere else!
I might also add that the story ended happily as we moved to a first rate hotel, also highly recommended on Trip Advisor!

Spacious lobby area impressive, we stayed in a deluxe double bedded room which was a decent size and fairly well equipped. Food in the Atrium was good value, Cafe Lagoon offers a great choice of buffet breakfast breakfast and dinner, fantastic choice. Room service also excellent. Reasonable prices and periodic special offers makes this hotel a decent choice offering value for money and would rate this hotel to be a good 4 star resort hotel.

Thoroughly agree with previous posting on this resort. Don't expect pool area to be open from morning till night when there is a potential threat of thunderstorms during monsoon season. Some pool staff were also fussy , told my wife off for using the water slides when playing with our ten year old , must be under 16 to use, even though the pool area was empty ! There is also a health club offering massage treatments at reasonable prices , gym with sauna and steam room.

Last weekend of August was very busy, hotel well suited for families with kids, facilities included indoor playroom with table tennis, snooker, amusements, , indoor war game area, tennis courts, outside kids play area, pool and 2 water slides.

The complimentary shuttle bus to Tsim Tsai Tsui was a welcome bonus and included in our stay, departs on the hour until 11pm. A little too far out of town but not really a problem, depending on traffic conditions, takes 30-40 minutes each way to Tsim Tsai Tsui, drop off at the side of the Peninsula Hotel. Concierge was very informative and friendly.

Tuen Mun is a fairly large town with a shopping mall, easy to get to costing approximately $25 by taxi. If you wish to go sigtseeing, head for Lantau Island to see Big Buddha, take the hotel free shutte to Tsing Ye, then MTR to Tung Chung. From there, either take bus or taxi, costing around $170 HKD each way, well worth the visit.

Although the hotel offered good service and accomondation, having stayed once here, I don't think I would stay this far out of Hong Kong again, and would probably try out Shatin on my next visit which also offers decent hotels at reasonable prices with easy access to China and Hong Kong being closer to the KCR and MTR Rail network.

The Hotel was quite nice and well located. The free shuttle service to Hong Kong was exellent. However, our stay was ruined by their readiness to close to the pool when they had a thunderstorm warning.

Everyday, we were asked to leave the pool for 4 hours between 12-4.00 when the sky was blue. Not .once was there a storm and they did not tell you the pooll was open again!

Apparently, this happens between May & Spetember so if you are coming to this hotel for a rest by a nice swimming pool, dont bother.

We live in Hong Kong, so the considerable distance of this resort hotel from the city didn't bother us. We just wanted a night to ourselves and have, in fact, stayed here before. I booked a special online via the hotel's website, which gave us a better deal than any discount hotel deals I could find. We stayed in a Deluxe Balcony room, but it was definitely smaller and less luxurious than the last time, so I can only assume we had a different deal before. The room was still fairly large by Hong Kong standards, with a king size bed and good sized balcony. Worst thing was the room not being ready when we arrived, 25 mins before official check-in. Ok, fair enough. However, we were advised it would not be ready for nearly an hour. Would we like to upgrade (extra cost) to a room that was ready now? We thought this was just a ploy to extract more money, so declined. However, the room really wasn't ready for 55 mins, and we weren't the only ones waiting in the lobby. Amazingly, we weren't offered a free coffee, half-price dinner, or any other "practical apology" as compensation. We ate in their Cafe Lagoon restaurant, which offers a buffet dinner or a-la-carte. Delicious, as was the buffet breakfast, although the line for freshly-cooked eggs was too long to bother with. Fantastic resort-style pool that was almost too warm, but sadly no hot-tub.