The hotel is located right next to the best retail stores like fendi and luis vuitton and has an amazing view of the harbour.

the buffet restuarent is good and you can get good crabs there for dinner.

I stayed in a deluxe room with harbour view and the room is a bit small but i guess thats the norm in HK.

The bathroom has a glass window between the room and can be a bit amusing.

Tried the chinese restaurent and it was not bad but i would recommend the chinese restaurent in the trade center.

Shopping complexes are easily accessible and the ferry is also quite close.

One negative is that they give very small bottled water in the room. these small green bottles which last exactly 2 sips.

Everytime i needed water i had to call for this bottle which wud last me a sip...

The night market and the ladies market are easily accessible by taxi.

In all a good value for money.

Stayed here for 2 nights in a harbour view room. It is true that the room was not huge, but I found it adequate. What was indeed ridiculously small was the wardrobe. I had trouble squeezing my stuff in there. Other than that, I liked the room, especially the phantastic view. Public areas are elegant and very well maintained. Staff is friendly and efficient, in some (few) cases with a tilt towards efficiency rather than friendliness. Breakfast buffet was average. All in all, it is a typical 5-star chain hotel, and it delivers all you can reasonably expect, not less, and (apart from the view) not more.

We booked a room facing the harbor and got one on the 15th floor. The view was fantastic. You get an almost unblocked view of the skyscrapers in Hong Kong. Location was good with easy access to the subway. The room's modern with lots of glass (including a glass wall between the bathroom and the rest of the room -- so you get the full view of the city from the bathroom). However, the room was a bit small, and for two people in the room, we kept walking into each other. Like one of the other reviewers, we didn't enjoy Hong Kong (hot weather, crowds and rude people) but loved the hotel. The Sky Lounge is a great place for drinks and food (small portions) -- with a view. Service at the lobby lounge was slow.

Upgraded to the Towers portion before arriving, so no negotiating at the time of check in. What an amazing property and view. We absolutely enjoyed the Towers. In Fact, the hotel was the greatest part of Hong Kong for us!

We were disappointed with the mega-city; we are glad to check this off our list of cities to visit in the world, but we could have done without it. Very smelly and dirty. We used most of the Towers benefits – the breakfast here was the best on our trip – wonderful service and selection. Towers happy hour was nice, room service was surprisingly good. Food at the hotel was better than we had anywhere else other hotel food we had on our trip - sushi place was terrific!

We don't know what the rooms were like for the regualr Sheraton, they operate the Towers as it's own property, so you are on your own if you do not upgrade to Towers room. The breakfast and views alone would make since to me for the upgrade!