We took the upgrade to a Deluxe Harbour View Room and didn’t regret it for a moment. Fantastic view from a room that was generous sized by any standard – and rooms in HK can be on the small side. Hotel has reasonable outside space on he roof and is ideally positioned for Nathan Road shopping, the MRT or Star Ferry to Central.

FOOD
Great choice at breakfast – you can order speciality coffees and there are two fruit smoothies each day. Hotel restaurants are predictably pricey – we ate in “Zen Casual Dining” on the top floor once. It’s tapas size bites of food, which means the bill soon rattles up! Much better to go to the Mask of Si Chuen that is just round the corner for spicy Chinese food at a great price!

BAR
The Sky Lounge was generally quiet and has a great view of the harbour – however you get a much better view (and great cocktails) from the Intercontinental lobby bar which is just over the road and can be reached via an underground link from level 3 of the hotel’s shopping mall.

POOL
Small but serviceable. Decent number of sun-loungers considering it’s a rooftop in HK.

My partner and I stayed in this hotel in June 2007.The hotel room was small,but clean and neat.The bed was really nice,but the A/C was too cold.
I went down to the lobby to complain,where as the receptionist told me to stand in line...HUH?? 5 star hotel and I have to stand in line.Anyway I did as she said.There was a little red separator.I was the only one waiting "in line".While I was waiting,a couple came out of the elevator,directly to the reception area.Well at that time I was fuming,without blinking an eye she helped them,nodding friendly with a smile.Maybe she helped them first because the lady had an LV bag(a fake I might add).

I complained to the manager.The next night the A/C was so hot , I couldn't sleep.Well needless to say this hotel won't see me again!!!

Stayed at this hotel for 5 nights. The rooms with harbour view (lowest price) are very, very small (too expensive for what it is). However the location is great and the people are very helpful and nice.

Be aware of heavy roadwork in front of the hotel with noise up to the 15th floor almost 24hrs . If you want a quiet hotel with an even nicer view I suggest the Intercontinental (might be a little bit more expensive but quiet and quietness is very important in such a hectic city).

My partner and I visited Hong Kong in late January and stayed at the Sheraton Hong Kong Hotel and Towers - A newly renovated semi-luxurious hotel with an excellent location in the heart of Kowloon.

ROOM
We reserved the Deluxe Room without Harbour View since the Harbour View rooms were sold out during our stay. We tried repeatedly to get a Harbour View room, but were unsuccessful even after our arrival – They’re quite popular and rightly so: Our room only had views of Nathan Road, The Peninsula Hotel and the other lower floors of our own hotel. The room itself was of moderate size with modern furnishing. There was a medium-sized television on an unusual TV stand (not an LCD TV), a writing desk with Internet access (not complimentary), a sofa and a large window. Since we are members of the STARWOOD Preferred Guest Program, we also received complimentary bottles of water and a newspaper daily (the room itself was on the STARWOOD Preferred Guest floor). The room was very bright and cheerful; I especially liked the dark brown colour motif! The bed was comfortable and the bed sheets were acceptable. The room was clean and also had tea-making facilities.

BATHROOM
The bathroom was semi-luxurious – A glass sink with a heated mirror and a nice purple orchid which slowly wilted away during our stay. The toilet was inside the bathroom and there was no separate shower cubicle. The no-name Sheraton branded amenities were all right and to be expected of a hotel of this calibre. The water pressure was surprisingly good!

HOTEL FACILITIES/RESTAURANTS
The hotel offered a fitness centre/spa and a pool, but we didn't use these facilities. There were numerous restaurants to choose from, but we didn’t dine in the hotel. The lobby was quite nice – having recently gone through a renovation. There was a nifty machine, which could print most international newspapers for a small fee in the lobby. I tried to use it, but it was out of service. The Sky Lounge on the top floor of the hotel came highly recommended, but in the end we didn’t get a chance to review it.

SERVICE
There was no service-related problems. The staff was courteous, although not always smiling. The only complaint I have is Starwood Hotels’ tendency to use internationally unrecognised geographic names (i.e. "Arabian" Gulf as opposed to the correct "Persian Gulf") in their brochures/websites that can be insulting/politically insensitive to certain guests.

SURROUNDINGS
The hotel is right in the middle of Kowloon across from the Peninsula Hotel on Nathan Road. The Tsim Sha Tsui subway station is right outside the hotel and the Star Ferry terminals to Hong Kong Island is less than a ten minute walk away. Nathan Road features lots of shopping and dinning options and the Star Ferry Terminal is near the Harbour City shopping complex. It’s also worth mentioning that in the evening, the Hong Kong Symphony of Lights (light show) is worth a look – Just cross the street from the Sheraton and walk towards the Tsim Sha Tsui East Promenade at around 8 PM for views of Hong Kong island and the Hong Kong evening light show.

CONCLUSION
Sheraton Hong Kong Hotel and Towers is a great hotel, and semi-luxuriously appointed. The location can’t be beat and it offers value for money. I would stay at this hotel again!