My wife, 2 ½ old son and I recently spend 2 weeks at the Harbour Plaza Metropolis during March 08 and found the hotel to be great.

Check in was smooth and quick and we were in our room relaxing after our flight within 5 mins. We booked a partial harbour side room. The room is small as mentioned in previous posts but it’s well designed/modern and it didn’t feel small. It was big enough room for our son to play with his toys.

We had breakfast included in our package. During our time there we had breakfast at the restaurant on ground floor (actually level 7) and up on level 20 in the Harbour Club Lounge. We were upgraded halfway through the trip. Breakfast was great at both locations. We found that on the ground floor there was more variety of food but Level 20 had the fabulous views of the harbour. Overall breakfast was excellent with quality food and the egg station chef was excellent.

The hotel is attached to a shopping mall. The shopping mall is more catered for locals – no big name brands here. He used the laundry service there; it’s the first shop on your left as you enter the shopping mall. $32HK for up to 7ibs. There are several restaurants within the shopping mall that always looked busy but we never ate there. We did grab a quick bit at the food court on level 3 which was good and cheap. It’s also attached via a small walk way to Hung Hom MTR which makes getting to China very easy. We caught the train from there to Shenzhen. The station has a McDonalds, star bucks and other small retail shops much better than the shopping mall.

Don’t let the hotels location be an issue for you as they offer a highly efficient and on time every 20 minute shuttle service to the Kowloon Hotel (on Nathan road). The shuttle takes 5 mins to get downtown which compensates for its location.

Over all we found the Harbour Plaza Metropolis a good value hotel and recommend it to anyone. There service was excellent and friendly. We plan to be back next year and will book this hotel again.

Loved this hotel everyone is very polite, mall and food court attached and very close to mtr & shopping

I stayed one night in the Harbour Plaza Metropolis at the end of a week's business in Shenzhen. The room was booked by the company I was working for, and some of the reviews here led me to believe it might not be a pleasant stay. I can only say that my experience was excellent and I can recommend the hotel unreservedly.

When I checked in, I asked for non-smoking. After a pause, the receptionist said they were short of non-smoking rooms, so he'd upgraded me to a suite. This had 4 separate rooms - bedroom (2 single beds) lounge (2 chairs, sofa, table, TV), bathroom (shower - no bath) and kitchen. There was complimentary bottled water, dressing gowns and slippers. Although it in no way compensates for the cost of a hotel room, I was also pleased that there were good tolietries, etc.

I would say that the bedroom was on the small side, but adeqate as a bedroom. There was good internet access, but this had to be paid for.

Breakfast was included in the room rate and was excellent. Possibly the best choice I've experienced in visiting quite a few hotels. I also dined in the hotel and found the service very good, with reasonable food.

All in all, I can say that for the price, I would not expect anyone to be disappointed.

I stayed at this hotel for five days last week and all I can say is if you have any other choice in Hong Kong, then take it! It started off badly - you cant check in before 2pm, so if you have an overnight flight and arrive at the hotel to want to take a much deserved nap, you will be told to come back after 2pm at the earliest!
The rooms are tiny - i had a upgrade which only gave me a DVD player! If it was supposed to be for two people, I am not sure how you would get around the room without falling over each other.
As it was a business trip, my company paid two days and and I paid the other two - however, you only get hotel points if you paid for it yourself - a real frustration if you are a businessman who collects hotel points and wants to use them for pleasure.
Finally, when you check out, dont pay the final bill in US dollars - the rate outside the hotel is 7.70, inside the hotel its 7.17!
When I asked to see the Manager, I was told he would call me within 20 mins - he didnt. When I asked him to call me on my mobile on the way to the aiport - he didnt...and now I have asked him to email me - and you guessed it...no email!
There are plenty of other fanstastic hotels to stay in Hong Kong - I strongly suggest you give this one a miss - unless you like to pay for terrible service, be ripped off at check out and enjoy tiny spaces!