I stayed in a Grand Club (executive) room and, while the harbour views are wonderful, everything else was disappointing. First and foremost are the beds. In a time when five-star hotels are offering the best in mattresses and linens, the Grand Hyatt's bed was so mushy (there's no other word for it) that I awoke with back and shoulder pain each morning.
Beware too that, if you are on a club floor (for which you pay a premium), you will be charged for internet access (HK$160 per day). Further, you will be charged if you wish to access the wireless system (even in the club lounge). Tacky.
The club lounge has a very nice restaurant-like setting with table service at both breakfast and for evening snacks/cocktails. Unfortunately, the food for the most part was mediocre.
The hotel's Chinese restaurant, One Harbour Road, offers very good food in a nice setting and at surprisingly reasonable prices.







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