My family stays here every year when they visit Hong Kong and each time the Conrad goes above and beyond the highest levels of service. Attentiveness is comparable to staying at a Four Seasons, but friendlier.

We stayed for one week on the Executive Floors in 3 different rooms. Everyone in the lounge was always nice, remembered each of us and what we like to drink. Overall, food in the hotel is excellent and receiving the Executive benefits was definitely worth the extra money.

We traveled with my elderly grandparents and the entire staff was not only respectful of them, but did everything to make getting around easier for them.

Our room was beautiful and because it wasn't ready when we arrived, they upgraded us to a full harbor view. Gorgeous view, comfortable beds, big closet and I looked forward to the box of chocolate truffles everyday!

My uncle even received a birthday card, small cake and Conrad birthday stuffed bear in his room - and his birthday was in Feb. The Conrad is first class all the way and we will continue to stay here whenever we visit.

I recently stayed at the Lanson Place and would definitely stay at that hotel as a back-up to the Conrad if I'm looking for a less extravagant stay.

Great Stay! Took airport express from airport to Hong Kong station, then free transfer bus that takes you directly to hotel lobby. Booked using HH points, and being HHGOLD was upgraded to executive floor, lounge access (includes tea time with multiple hot and cold snacks, free breakfast and happy hour, free local calls, comp pressing service ticket for 4 pieces), also upgrade to harbour view. Room spacious, comfortable bed. The service at executive lounge was top. I enjoyed happy hour with free drinks, saw the sunset and how all the buildings lit up. breakfast was great. Great location on top of mall, close to bus,tram, subway station. Service was flawless, from the moment we got in and speedy check in, to lounge, room service. Fresh flowers daily, fruit and chocolate, USA today delivered as requested in check in. I will for sure return and recommend. Health club was small, but had everything necessary. Concierge was helpful.

Last leg of our honeymoon, spent five nights here.
Been to Man O, Four Seasons, Sheraton Kowloon.
Paid ~2500 a night.
Have to concur with previous posters. There's something about Asian hotels, Asian attitudes of service and care, that make them quite a cut above elsewhere. You'd pretty much have to pay ManO or Four Seasons prices in other countries to get the service.
Conrad was a pleasant surprise. Not top-tier like Peninsula/MO/4S, but was very happy with pretty much everything.
Location is a selling point. Perfect for business, close to Central. Excellent for shopping. Being attached to Pacific Place is a real bonus. It's still more lively than IFC I feel.
Room (mountain view) is very decent sized, separate shower and bath and toilet, decent desk. Very well maintained, one of those mid 90s quasi grandeur decor but nonetheless clean and new. Not sure whether they'd renovated recently but really that new.
Room service tip top, dry cleaning ironing etc cheap relatively.
Daily fruits. And of course the obligatory mini bears !

Having lived in HK before, and knowing the geography a little, at low 2k, it's hard to beat. I'd stay here again for that price.

High 2k, low 3k, I'd probably go ManO or 4S. I'd avoid Shangri-la at that price that's for sure. Conrad the best of the three at Pacific Place for value.

Stayed here prior to a trip to Thailand. The hotel is in a good location close to main shopping and eating areas. In fact there is a great shopping centre / mall below the hotel that also has good restaurants too. The hotel itself was in good order and the service from the staff was first class. Everyone was exceptionally courteous and nothing was too much trouble. We stayed in an executive room on the 59th floor which had awesome views.... You must try it, especially as you also get access to the executive lounge for free breakfast, free wifi, free aftrennon tea with scones and clotted cream / jam !!! Plus free drinks all day and free alchoholic drinks / cocktails between 5pm - 7pm. In short, a great hotel with superior service.