If walking from Central, the hotel is situated near the top of the mid-level escalators which are fun for the first couple of times but I found them a bit tiresome after a while. However, there are a number of buses which stop outside the hotel and taxis are very cheap.

Can't fault the staff - very helpful. The breakfast (included in the price) was fine and included an egg station, cereals, breads and a hot buffet.

Had requested a non-smoking room but got a smoking room but not much smell. Couldn't open any of the windows but the biggest qualm was the size of the room. I had booked a double even though I was a solo traveller. The room had space for the double bed, a small desk and a tiny table to open a small suitcase. The wardrobe would have been able to hang up about 3 items. However, the bathroom was OK and adequately stocked and there was free tea and coffee in the room.

The other gripe would be the incredibly thin walls. I could hear entire conversations from the room next door and when they started singing at 11.30pm I think everyone would have heard it!
Annoying Xmas music playing through the entire hotel including a kids sing Christmas Songs played quite loudly at breakfast!

One plus point - free wireless broadband. I guess if I coudn't find anything else I would stay here again and the areas around Shelley Street had lots of good restaurants.

Stayed for two weeks. Can't find any hotel cheaper than this for its proximity to Central. Love the free shuttle every morning that brings you right to Central/Admiralty. Weird that the hotel doesn't post info on this service on its own website. I'd expected a hostel-like accomodation given the price, so was surprised to find full set of toiletries, coffee/tea making facilities in the suite. The harbour view suite is 280 sq ft, definitely much larger than the 4star hotels I'd stayed in over at Kowloon. Great pillows, sheets and towel quality.

Service is at its extreme. Conceige staff are wonderful and helpful. Housekeeping very professional even over the phone to my greatest surprise. The carpet in the suite is always very clean despite its age. Room service speedous. As for reception, only one Joe Yau is a fabulous service staff which great smile; other counter staff tend to be expressionless, impersonal and cold. But efficiency is there.

Beware of the swimming pool. Stairway that one wld think lead you to the pool area actually lead you right into a foot washing area on your final step without any warning of no footwear. Very illogical.

You have to love the quieter part of HK to like staying in Mid-levels. Not suitable for tourist who like to stay right smack in shopping district and have a restaurant right at your door step. Getting back to hotel is a hassle if you carry loads of shopping harvest, unless you take a cab. Its location along Robinson Rd is known by all cab drivers. The adventurous can take numerous buses available (from Wan Chai, Causeway Bay) to Caine Rd, and take 2min of the Mid-Levels Escalator back to Mosque St and walk 5min to hotel. Along Mosque St, you will pass by a takeaway only Pizza shop that makes amazingly thin crust pizza with great variety. Free delivery available.

This hotel is in a fantastic position away from all the hussle and bussel yet only £1.30 in a taxi to centre. All the staff are very helpful friendly and very welcoming!! Exellent at giving directions nothing is too much trouble! Breakfast great start to the day .Rooms are quite small but very clean well furnished and the views are amazing !! The rates are exellent I cannot praise this hotel enough. I would give it 10 out of 10 for everything and would stay here again if I went to Hong Kong. Buses right out side door .Request a harbour view room and you will not be disappointed !Very near to all the tourist attractions!!! Overall exellent in everything!!!

We were advised to book a grand harbour view suite by a friend who had told us of the tiny rooms.

We couldn't have been more pleased. Breathtaking view, good service, and contrary to another reviewer we thought the restaurant was great value.

Located in a quieter part of HK surrounded by parks, so much nicer tha Natham Rd. As a point of interest, you can see the front door from the peak lookout, and we had lovely walk from the hotel, through the zoo to the peak tram terminous.

Would stay there again.