This hotel came as a free stay with a Cathay Pacific air ticket. Even so, you would expect some degree of acceptable service becoming of most Hong Kong hotels.

But when we got there, there was no porter, no bellhop, not even a doorman in sight. Everyone had to drag their bags into the lobby, then up to their rooms.

When we checked in, we were told housekeeping would bring up an extra bed for us. That bed never came. We called three times. It finally arrived four hours later.

Reception staff looked like they didn't want to be there. We never got a single smile. Not when we checked in, asked for directions or checked out.

And again, porters were mysteriously missing then. The one thing the hotel got right was to provide a comfortable shuttle service to and back from Tsim Sha Tsui for HK$20 one way, although they could do well to extend that service beyond 9pm, since much of Hong Kong should be experienced after dark.

If it wasn't for the fact that the hotel was a free stay, it really wouldn't make sense to stay here. It's a good 45 minutes from downtown, there are no attractions in the area and being in the boondocks doesn't mean it's a "resort".

I stayed at the Harbour Plaza Resort last year and thought it was a lovely hotel. It's next to a shopping centre where you can go and relax with a number of really good restaurants in there. The staff were helpful and efficient, I have trouble sleeping when there's a lot of noise around and they were happy to change me to a new room within half an hour when I complained that I was too close to the lift and could hear people coming and going. The rooms were spacious and comfortable with a separate lounge area and were cleaned on a daily basis.

The only downside to the hotel is the location, as the buses stop running after 11.30pm but if you're not keen on nightlife and looking for somewhere to stay that is quiet, then look no further.

Excellent hotel, I recommend. The Hotel is a long way from Downtown but we required a hotel away from the hustle and bustle and within easy travelling diastance of Disneyland Hong Kong. The bus station is beside the hotel. You can catch a E33 bus to the airport for a tenth of the taxi fare. The rooms are very large and very comfortable.

The room is spacious and clean. However, the main attraction is the low price. Why is it so cheap? It is because the hotel is so far from anywhere. If you like night life or shopping, don't consider it. The hotel provides shuttle bus (not even hourly service) and finish after 11:00 pm. Taxi fare from city back to hotel is around US$40. From Hong Kong Island is at least 50$. There are 2 malls connected to the hotel but they are crappy. Actually the hotel is located at the poorest housing area of Hong Kong. I don't feel safe to walk out of the hotel in the night. You will find problems kids or urchins who linger in the area between the two hotel blocks.

They don't have porters! The security guards have to carry the luggages for the guests. So you can imagine their unwillingness.

If you don't mind to be trapped in your room, plus you can save some money from being over-charged by the downtown hotel, congratutations! Your choice is correct!