We stayed at Harbour Plaza Resort City in March. My husband, myself and our two children aged 5 and 8 thoroughly enjoyed our stay. We had inteconnecting rooms and could not fault the hotel or the service. Part of the attraction was the fact that HPRC is away from the hustle and bustle of Hong Kong. We got to explore many parts of Hong Kong and the New Territories and we used public transport to get everywhere. The kids loved the adventure of riding on the trains and even a trip to Mongkok for a lot of shopping at the markets was not a problem, we just jumped on a train when we were done. My kids lost a toy on our last day at the hotel and we searched everywhere for it. The staff were so obliging, taking our email details and informing us when the toy was found. They organised the toy to be sent to Australia at their cost and My children were very happy to be reunited with their toy.
We will return to HPRC again.

This hotel came as a free stay with a Cathay Pacific air ticket. Even so, you would expect some degree of acceptable service becoming of most Hong Kong hotels.

But when we got there, there was no porter, no bellhop, not even a doorman in sight. Everyone had to drag their bags into the lobby, then up to their rooms.

When we checked in, we were told housekeeping would bring up an extra bed for us. That bed never came. We called three times. It finally arrived four hours later.

Reception staff looked like they didn't want to be there. We never got a single smile. Not when we checked in, asked for directions or checked out.

And again, porters were mysteriously missing then. The one thing the hotel got right was to provide a comfortable shuttle service to and back from Tsim Sha Tsui for HK$20 one way, although they could do well to extend that service beyond 9pm, since much of Hong Kong should be experienced after dark.

If it wasn't for the fact that the hotel was a free stay, it really wouldn't make sense to stay here. It's a good 45 minutes from downtown, there are no attractions in the area and being in the boondocks doesn't mean it's a "resort".

I stayed at the Harbour Plaza Resort last year and thought it was a lovely hotel. It's next to a shopping centre where you can go and relax with a number of really good restaurants in there. The staff were helpful and efficient, I have trouble sleeping when there's a lot of noise around and they were happy to change me to a new room within half an hour when I complained that I was too close to the lift and could hear people coming and going. The rooms were spacious and comfortable with a separate lounge area and were cleaned on a daily basis.

The only downside to the hotel is the location, as the buses stop running after 11.30pm but if you're not keen on nightlife and looking for somewhere to stay that is quiet, then look no further.

Excellent hotel, I recommend. The Hotel is a long way from Downtown but we required a hotel away from the hustle and bustle and within easy travelling diastance of Disneyland Hong Kong. The bus station is beside the hotel. You can catch a E33 bus to the airport for a tenth of the taxi fare. The rooms are very large and very comfortable.