In a word this hotel was great! We had an Executive suite on the 14th floor which gave us access to private dining room for breakfast, morning and afternoon teas, as well as free cocktails in the evening. The cost was around HKD2000.00 per night but you got your money's worth. The room was good with all the amenities you expect king size bed, no balcony and with the mini bar on the house for some items. Bathroom was large with a bath and power adapters were available free of charge. Check out was easy with a reception desk on the same floor. Late check out was no problem with us checking out at 6pm. The view is the only thing that let the hotel down but in Hong Kong unless you are on the water there is bound to be a building in front of you. All the train stations are within easy walk and there are many places to eat and drink in the hotel and within a 10 minute walk. Nathan Road is a good 30 minute walk with more shopping on the way. If you are looking for good accommodation at a good price look no further.

We've just returned from a 5 night stay at the Regal Kowloon, and rated it very highly. In response to a recent review, it certainly isn't on the island, but if you want to stay on the island don't stay on Kowloon - pretty obvious really. Whether you think the island or Kowloon is better is personal preference, we prefer Kowloon. That said, the Regal is about a 10 minute walk from Nathan Road, so if you want to walk out straight into the heart of the area, look elsewhere. On the other hand, cross the square outside and go up onto the raised bridge, follow it to the harbour, and enjoy the 20 minute walk to the Star Ferry with one of the world's best man-made views all the way, and not a single road to cross.

We opted to pay extra and got a 'Club' room. This turned out not to be an extra cost at all, as the included extras (at least at the rate we got) were worth more to us than the higher rate. You get a bigger room, transport to and from the hotel, breakfast, evening drinks and snacks, a selection of drinks and snacks from the minibar, tea and coffee at any time, wifi in the room and access to a couple of internet PCs in the lounge, late check out and a few other things - quite a bargain, really. From memory (I last stayed at this same hotel on my first trip to Hong Kong about 25 years ago when it was a Meridien), even the standard rooms are bigger than many on Hong Kong.

Service can be polite but unsmiling, but I would guess that's how the staff are trained and what some travellers like. We found ALL of the staff on the Club floor to be very pleasant and helpful, and also good fun when they knew the guests didn't expect excessive formality. Mabel and Queenie were particularly good.

The heating was turned off (due to outside temperatures on the mid 20s C) and the aircon left on so we found the room a bit cold when we arrived, but staff responded to a request to have cleaners not turn the aircon on when making up the room, and provided a couple of blankets, which worked fine. The beds are a little hard. There are several English channels on the LCD TV, but we only used it to check the weather. The in-room billing display didn't seem to work. We had a meal at Zeffirino's, the most expensive in the hotel. They're trying to regenerate this restaurant and have an Italian chef in at the moment, and he's pretty good. Factor in the 30% discount for Club room guests and the result is good value and great quality.

We would certainly stay here again.

I had booked the hotel because of the mileage I can earn for my Asia Miles membership. It's my first time staying at the hotel and I would say that it was a rather pleasant stay generally speaking.

The bellboy/porter was efficient and friendly. The frontdesk staff were generally approachable though they could have put on more smiles. Chambermaids were efficient and amiable.

Room size was pathetic. I was staying in a standard room and I can tell you that it's one of the smallest standard rooms by Hong Kong standards. Nevertheless, room amenities made up for the small room size. The courtyard view was generally pleasant (probably because of the Lunar New Year decorations in the courtyard).

Hotel facilities were aplenty although the decor looked a bit dated. The lifts were extremely slow and I find this totally unacceptable given that this is a 4-star hotel.

Location of the hotel is good as it is within a 10-min walk from two MTR stations (Tsim Sha Tsui and East Tsim Sha Tsui). If you want to get to Shenzhen in China, the East Tsim Sha Tsui station has regular train services to the border at Lo Wu.

Plenty of good restaurants and eateries scattered around the hotel vicinity. Convenience stores, such as the 7-11, are also within a stone's throw.

The room deposit policy is horrible. Why is there a need to hold as much as HKD2800 (approx USD360) for a short period of stay (2 nights)? I have stayed in many other hotels of the same standard in Hong Kong and all of them earmarked a sum of between HKD500 and HKD1000. This is the first time I am charged a deposit that is MUCH more than the amount I paid for my 2 nights stay! On top of that, as usual, the hotel will take donkey days to release the earmarked amount from the bank account.

Overall experience: a decent hotel located in a good location, suitable for businessmen and single travellers.

First the location, its not that great, removed from Hong Kong Island. It's a fast trip on the subway, but spend the extra money and stay on Hong Kong Island. The hotel is VERY dated, I don't believe the hotel has been renovated since it was built in the 1980's. Also we where upgrated for free to the excutive floor and the room smelled bad. Also the wallpaper was pealing and bubbling. The overall experience was not one I would recommond to anyone.