located perfectly just a few minutes walk from arrival area
go out and make a left 5 min walk and you are there
new hotel in new airport so everything was perfect for me
big room clean bath
only con: is expensive considering that in my case just use 8 hours the bed
didnt use any aditional services for snack i went back to less expensive food restaurants at airport

Me and my wife have arrived in HK on SAT night and our connecting flights were on SUN lunchtime. We wanted to overnight somwhere comfortable in airport hotel or somewhere near airport. Little did we know that HK has only 2 options if you want to be near airport - Regal Hotel and Novotel.

Everyone who has been in HK knows how bad the customer service there can be and that the staff are usually not friendly if not rude.

This got confirmed when checking in Regal Airport Hotel later but before then I need to say, do not try to book your hotel from the USELESS travel agencies located in the arrivals hall. They are the most useless places I ever had to deal with. The common practice seem to be point the finger at opposite agency and direct you there without any explanation. It might happen that from there they will ask you to go back to the first one or somewhere completely else for information. So far my experience from the airport.

Now, Regal Airport Hotel***** - the attitude of staff stink, they do not smile, are not friendly, almost feels like they are angry you coming to their hotel. (I was thinking what might be the reason behind it and figured that perhaps they still feel upset about the fact that HK is now under China. However, HK is of no interest to mainlanders - except Disneyland)

We ended up paying nearly GBP200.00 (USD400.00) per night per room in this no character, no friendly and no luxury place. Considering what you get this is a ridiculous amount of money. but again, it comes to the fact that Regal has monopoly at the airport and so they charge whatever they like.

We managed to get upgraded to deluxe room for the price we paid, however even that was a big dissapointment. We even doubt whether it was the deluxe room or they were just lying to us. I do not want to imagine what standard room is like.

Rooms are small and except few L'occatine cosmetic samples do not expect any luxury. The biggest luxury you will get for the money is the proximity to the airport.

Thanx HK, I had enough. At least I know that I will avoid HK for long time now and change it for more friendly and more advanced Shanghai or in fact anywhere in Mainland.

Flight had been moved to a later date, but food and accomodation was provided directly from the airline. We were very impressed with this hotel! Lobby was fantastic and rooms were so expansive! The hotel also offers many different restaurants, which is a plus, so many to choose from! You'd think that airport hotels could sometimes be noisy and boring, but this was definitely far from that! It was a good and quick stop over!

Stayed here because I basically had no choice, with a very early flight the next morning. Rooms are tiny - like a Japanese style "business hotel" with pre-molded bathrooms. Don't remember whether the hotel is non-smoking, but my room definitely was, and yet the whole place stank of smoke, as well as some other undefined smell in the rooms that made sleep difficult. Uncomfortable bed, inedible room service dinner, inevitable queues at reception... This is a 2-star hotel charging 5-star prices, but they have a captive audience. I heard that a second hotel will open at HK airport - maybe it will be better?