I came to Hong Kong on a shopping trip with my mum and we were absolutely thrilled we chose the Shangri-La Kowloon as our home throughout the stay. I highly recommend the club lounge, we upgraded at reception when we checked in and got a fantastic upgrade rate. The service was exceptional and staying on the club floor just made our stay feel really special. Top food & drink and amazing views of HK harbour. This hotel is in a fantastic position and the conceige desk great providing us with maps and recommending some fantastic restaurants to eat at. Overall i would highly recommend this hotel to anyone that loves a little luxury.

Stayed at this hotel for 2 nights on our way to Oz. Excellent service and very nice touches on arrival with fruit and tea complimentary. Very well located near to all main Kowloon poi's. Would recommend this hotel

Last three reviews of the KSL pretty much spot-on with what we think. We arrived by cruise ship and a cheap taxi got us there in only a few minutes. On the basis that we wouldn't be coming back this way very soon, and because experience has taught us that places have always changed when you DO come back, we'd pulled the stops out and got a Horizon Club (HC) room on Floor 20/21. As soon as they realise you're an HC guest, you're whisked up to the 20th floor for processing (altogether more civilised than the front desk downstairs), before being escorted to your room where they demonstrate all the goodies, electric curtains etc.

Room had a good view of HK island, but not as good as from the Intercontinental nearby (but then that's even more expensive), proving that here, especially, location is everything. If it's views of the famous (and awesome) skyline that you want, then don't even think of staying on the island, which in any event seems way more expensive. We visited the Shangri-La hotel over on HK island and it epitomised the "if-you-need-to-ask-the-price-you-can't-afford-it" principle - especially their Petrus Restaurant on Level 56, from where we took some photos, thanks to their v.helpful concierge.

After a day sightseeing (tip: make sure you take in Stanley and its market; less manic than Kowloon) it was utter bliss to return to the KSL HC lounge for great coffee (from their excellent serve-yourself Nespresso machine) and cakes, and later very welcome drinks and nibbles. These are all complimentary, but then you have paid a small fortune for the privilege!

Tip on arrival: if you're here for more than 24 hours, get an Octopus card on arrival. When you leave you get all the unspent cash on it back from the desk at the airport (do this before you enter the airport proper).

Sightseeing tip: if you take the Star Ferry from Kowloon to Central, there's a free shuttle bus to the Peak Tram terminus (NB tram is cheaper if you pay by Octopus). Also it's worth paying the extra to walk up to the very top if you want some great photos.

Tip on leaving for the airport: there's a free shuttle bus from the front door to the Kowloon MTR station from where you take the superb, fast Airport Express train.

Finally HK is vibrant (albeit one huge building site - it's apparently been like this ever since they opened the new airport and planes no longer have to avoid the tall buildings), it seems pretty safe, but is getting more expensive all the time.

Hi, I stayed in Kowloon Shangri-la for one night in Feb 2008. I also used the hotel's conference facilities. It was my first time using the Shangri-la on Kowloon side though I have stayed at the Island Shangri-la a couple of times.

Overall, everything was great. The lobby was esp. welcoming. The room itself was spacious and well kept. You can tell that it's not new but it's well maintained.

The staff manning the conference rooms we used for our meeting were courteous and prompt with their service.

Breakfast was great with variety - both Western and Asian, which is a nice touch.

There's a Starbucks literally half a minute away. As usual in HK, you can find lots of restaurants and shops nearby. The hotel is located in the Tsimshatsui EAST area which makes connection to the MTR a very long walk underground. There's an entrance right outside of the hotel but you will find yourself walking underground for about 10 mins before you reach the station, so be prepared!