Sytayed two nights in the Peninsula Hotel. My wife and I absolutely loved the hotel. The staff are very friendly and very well trained with a total customer service focus. The rooms are beautifully appointed. This was the best hotel stay we have had. We rested up on the way back to Australia and it met our every need. Enjoyed soaking in the bath watching the wall television. Breakfast was a delight with quality food and service.The porters knew where to take the luggage for departure and took the worries off our shoulders. Ten out of ten.

My wife and I spent weeks reviewing hotels in HK for our 9-day vacation. Not being independently wealthy, we initially considered the Peninsula to be out of our range. We researched virtually every hotel from moderate pricing to the most expensive both HK side and in Kowloon. Upon realizing that the Peninsula was simply THE hotel in HK, we dug deeper in our pockets, made reservations, and anticipated the trip of a lifetime. We were not disappointed. Service was of a caliber simply unheard of in the States. Helpful, friendly, competent employees everywhere. Always smiling and cordial; never overstuffed or haughty. The accomodations were flawless. We stayed in two different rooms: a Grand Deluxe Harbor View room near the top floor of the tower (stunning view), and a Deluxe Harbor View room in the original building (great view). Both were exquisite in cleanliness, appointments, and quality. The 60+ years difference in age could not be discerned, and the newer building and room were built with the same materials and style as the original. Housekeeping was impeccable. Room service and delivery of miscellaneous items were amazingly prompt (even at 2 a.m.). Turn down every evening amounted to a second cleaning of the room. Front desk was courteous, efficient, and immediately accomodated needs of any description. Gaddi's was awesome; the pool was gorgeous. Felix was the only in-house disappointment; overpriced and undersized bar. No expense spared anywhere - for example, silver service and china was everywhere, including room service. On a personal note, I'd like to report that while Clark Gable may have been the first to drink a screwdriver in HK in the lobby of the Pen, my wife was the first to drink a Roy Rogers there. The staff, who had never heard of one, paid close attention to my instructions and mixed it right on the first try. Overall, the Peninsula was the high point of our entire wonderful trip; every bit a destination in itself.

Without doubt the Peninsula Hotel exceeded all of my high expectations. I hope this review helps anyone considering a stay there.

My husband and I stayed for 5 nights at the start of November for a holiday. We had been in Hong Kong 5 years ago and really enjoyed our stay, although stayed in a different hotel on Hong Kong Island. From the hotel reviews on this site we were torn as to where would be best to stay and whether we should stay in Kowloon / TST. However we decided to give the Peninsula a go. A superb decision. Without doubt, the hotel made the holiday for us.

We arrived after 20 hours of travelling and, like some of the other recent reviewers, had arranged for the rolls royce transfers. I can't recommend this strongly enough. It is lovely to arrive, travel weary and to be whisked away to your hotel in no time at all.

I should also say here we booked direct through the hotel website, which was handled very efficiently allowing for time difference etc. On this you can make requests regarding your stay (although these aren't guaranteed). As we were arriving at Hong Kong time of 10.30, we had requested early check in.

From the moment we arrived at the hotel everything was handled so efficiently we were blown away. I cannot praise the staff highly enough. Every member of staff had a smile and a hello, most of them knew your name, which is incredible in a hotel of that size.

In respect of the room - we were given our early check in. The room was absolutely beautifully decorated. At risk of repeating some of the earlier reviews, let me detail some of the room features. The layout is perfect, wardrobes and luggage are in a separate room, so you really don't feel that you are living out of a case for a few nights. The lights, curtains, tv, radio, call buttons for privacy / room service / valets etc are all controlled by a panel next to your bed (one at each side!). There was a basket of different fruits replaced every day. A large LCD tv which closed away into an armoire when not in use. Marble bathroom with a tv to watch in the bath. Also there was a box near the doorway where your morning paper was delivered and you would place your shoes for polishing. The room was serviced twice a day. We had a lovely view of the harbour also.

The hotel's facilities are also worth mention. The pool is absolutely breathtaking (check out the hotels website for photos, although has to be seen to be believed!). There is also a pool terrace where you can sit, inside or out, and enjoy great views of the Island. It also has a well equiped gym. There are saunas, steam rooms, cold plunges and jacuzzi spa facilities in both female and (I am informed!) male toilets. The staff here are again amazing, providing towels, robes, spa shoes etc before you need to ask. The hotel also has around 80 shops in it own arcade (Chanel, Prada, Dior, Louis Vuitton, Tiffanys to name a few). Other shops in TST are accessible in five minutes walk from the hotel. Or, take the star ferry and you can be in the fabulous landmark centre in Central in around 20 minutes.

The resturants we tried in the hotel also live up to the high standard the hotel sets. Our room package included an american breakfast in the lobby every morning. Highly recommend this also. Very friendly attentive staff, and what a beautiful surrounding!! We also had the high tea there one afternoon also, which is a real must. Being hotel guests we were able to book and therefore didn't require to join the queues! For eveing meals we enjoyed a bbq style dinner at the pool terrace. This was lovely as we ate outside while watching the festival of lights. We also ate at the Verranda, which was either a la carte or a buffet for starters and deserts with set main courses. When you see the selection of deserts in particular you will see this is a lovely option also. Finally, we also ate at Spring Moon. This was my best night without doubt. The food, service, setting, everything was first class. We also had drinks in the felix bar (which is worth a look), hotel bar, and the lobby (on different nights!!!). The lobby is lovely in the evening, with jazz music playing and mood setting candle light. Definitely my favourite for a nightcap!

It has been stated in other reviews that the Peninsula is expensive, however if you are looking at hotels of a similar star rating to the Peninsula, I found these to be of a similar or sometimes more expensive. Therefore considering the type of hotel it is in my view exceptionally good value for money. We did look at some of the other hotels on the island while we were there and are very relieved we didn't stay in them.

One of the things from this website that had concerned me about staying at the Peninsula was its location. However this quite honestly is not a problem at all, the star ferry is so close by, it is very easy to commute between Kowloon and Central and I don't agree with those views.

From the politeness and charm of all the staff to the granduer of the setting, without doubt I can't ever imagine staying anywhere quite as breath taking. I have no problem thoroughly recommending this hotel to anyone, and I know that I will return myself again and again.

I hope this has been helpful.

We enjoyed a fabulous 4 night stay at the Peninsula last month. I had arranged to be met at HKG airport and transferred by Rolls Royce which was a fantastic start to our stay at the hotel, as well as our holiday.

On arrival we were met by a charming manager who whisked us past the reception desk straight into the lift where we were informed that we had been upgraded! My reserved room (a Deluxe Harbourview room) had been upgraded to a Harbourview Suite! We were simply overawed by the sumptuous furnishings and fittings.

We found the service to be of a very high standard. We were acknowledged by every member of staff from room attendant to bellboy - and always with eye contact & 100% genuineness.

On our last night we dined in Felix at the top of the hotel. I had rung the day before to make a booking for a Friday night and they managed to work around us to secure a table at the very busy restaurant. The food was of a very high standard along with efficient but unobtrusive staff.

On reflection we really couldn't find any significant points to complain about, therefore the Peninsula is HIGHLY recommended!