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Excelsior Hong Kong: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 159 Reviews
5.0 of 5 stars
54
4.0 of 5 stars
63
3.0 of 5 stars
21
2.0 of 5 stars
10
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#34 of 159 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 884
  • Address: 281 Gloucester Rd Causeway Bay Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary 34-story Hotel facing harbor near Cross Harbour Tunnel entrance, linked to World Trade Centre by covered bridge. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates: $276 (HKD2141) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Excelsior Hong Kong

( 109-113 of 159 )
“Time to upgrade the rooms”

Excelsior Hong Kong

3 of 5 stars
Seattle
Feb 24, 2006
1/1 found this review helpful

Have stayed at this hotel twice, and it's well overdue for upgrades to the rooms. It cannot be classified as a 5-star hotel compared to others in Hong Kong. Bathroom in particular is poor, amenities are minimal. Am hoping that renovations aren't too far off in the future as it is still a good value.

Staff was helpful and friendly, as always.

Location is generally good, close to the MTR and lots of shopping and restaurants.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dm713's Summary
Date of Stay: February 2006
Member since: February 24, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice hotel, great location, amazing breakfast!”

Excelsior Hong Kong

5 of 5 stars
London, UK
Feb 7, 2006
6/11 found this review helpful

We stayed at the Excelsior in Hong Kong for 7 nights at the end of January.

We arrived at 8.30pm, the reception was not busy and we checked in our room without any problem. The room was a harbor view room, very spacious and with all the usual amenities. The bathroom was small compare to the size of the room. The furniture of the room needs to be updated; however it’s not a major problem. As it was my birthday, we received a complimentary bottle of champagne from the hotel, this was a nice welcome to this amazing city.

The breakfast was the best I ever had, and I travel a lot and stayed at numerous hotels but never had such an amazing breakfast. There is everything available, from dim sum to roast meat to croissants and waffles.

The gym facilities are great especially the steaming room and the Sauna.

The location of the hotel is very convenient; you have everything near you and many places to eat at very good prices. Hong Kong is a great place and the Excelsior Hotel is definitely a very good Hotel to stay at to explore Hong Kong.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Koko04's Summary
Date of Stay: January 2006
Member since: July 01, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Phenomenal Staff & Courtesy!”

Excelsior Hong Kong

Jan 31, 2006
3/14 found this review helpful

Phenomenal rooms, food, staff & courtesy!

I basically LIVED in this hotel for several consecutive weeks on end back in 1995-1996 and again in the Fall Season of 2000. My minimum average stay was four weeks and my longest stay was six weeks straight. The food was unbelievable! I have traveled extensively throughout the world in some of the finest hotels … but the Excelsior buffet has them all beat.

The rooms were very comfortable and the hotel was generally quiet which was good for conducting business. The Business Center was always available for use and I utilized the Business Center as a satellite office to conduct many meetings.

The night life was also quite exceptional in the disco/lounge located at the top of the Excelsior.

The location on Causeway Bay was handy to everything and the views of Victoria Harbor are wonderful.

Most of all, for business persons away from family, the staff is incredibly accommodating and polite.

I loved the Excelsior and I look forward to bring my family back for a visit at Christmas time 2006.

Bob,
Weston, MA

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBalls's Summary
Date of Stay: November 2000
Member since: April 03, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Busy hotel with great views”

Excelsior Hong Kong

4 of 5 stars
A TripAdvisor Member
Manchester,England
Jan 28, 2006
5/5 found this review helpful

The hotel is very busy constantly, but is well located in a great shopping area.Rooms are ok but get the harbour view its worth it.Breakfast buffet is outstanding for choice.Lots of easy transport on the doorstep,dirt cheap taxis,trams and metro.Dickens bar is great,very English but cheap ?? No way !! Watch prices in electronic shops also - not always the bargains they potray.A mad place but enjoyed it thoroughly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: April 20, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“No Complaints (well Ok one...)”

Excelsior Hong Kong

Jan 26, 2006
5/18 found this review helpful

Stayed for 6 nights on a business trip - judging from some of the reviews here I was slightly apprehensive. Shouldn't have been. For me hotels need 3 things - great location, comfortable beds, powerful showers. Big tick in all 3 columns. Sure, it's not plush, but the views from my harbour facing room were superb. And when I complained about a vast family in the room next door making a racket, I was re-roomed immediately. Not only that, they apologised for it on reception when I checked out 2 days later, and a letter from the management was waiting for me on return home, again aplogising and hoping I wasn't overly inconvenienced.

And yep the Dickens Bar is a boon for homesick Brits!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: January 26, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Excelsior Hong Kong

( 109-113 of 159 )
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Excelsior Hong Kong Also Known As

Address: 281 Gloucester Rd Causeway Bay, Hong Kong, China