We stayed at this hotel for three nights in February on a trip to Asia. It has a very convenient location in Causeway Bay close to the MTR station, which means all the main sights in Hong Kong are easily accessible and there a plenty of good shopping on the doorstep. It also means you can link in pretty easily to the airport train at central station. In addition if you buy a three day octopus card, you can get the free airport train hotel transfer bus from outside of the hotel to central station and then get on the train. This is very useful and makes life easy. The service was, on the whole, excellent in the hotel and breakfast is one of the best experiences I have had in a hotel, with food cooked and juices made live for you. The bar on the top of the hotel (talk of the town) is very nice and good to relax in the evenings looking over to Kowloon. The downside is that the hotel rooms are looking a bit tired, with carpets wearing thin and the bathrooms smell a bit. We booked a non-smoking double room with harbour view but were told on arrival that they only had non smoking twin rooms overlooking the harbour but if we wanted a double we could have a smoking double or a non-smoking double without harbour view. This was disappointing and we had to settle for a twin non smoking room overlooking the harbour. In addition, we requested a change of room as the bathroom smelt in our room but all they could do was fumigate the room which helped, but not much. If I were going back to Hong Kong I would probably look to stay elsewhere as ,for the money ,I would expect the rooms to be a little more modern and fresh which is a shame as the service provided by the hotel and its location are real plus points.

We stayed one night at the Excelsior prior to boarding a ship for a Far East cruise. Check in was quick and efficient. The lobby area isn't that big but all you need.

The room wasn't that big but perfectly adequate for one night. Good comfortable bed and nice bathroom.

We had breakfast served in the room. The Japanese breakfast was lovely as was the traditional one.

The hotel is well situated to explore Hong Kong and we would recommend it.

I have found my new Home when on business trips in Asia.
The Excelsior in Causeway bay is Rock solid, it has a great location, friendly staff, & fantastic Breakfast buffet & Dickens Sports Bar is probably the best hotel Bar I have ever been in ! The rooms are clean & well appointed & most of all the beds, pillows are super comfortable. You can just walk right in to the shopping buzz of causeway bay on the Island.

We booked this hotel for a 4 night stay while returning to the UK from Oz, we had also stayed in Singapore on the way over so were really looking forward to the hotel and Hong Kong.

Upon arriving we upgraded to the executive floor but were a little surprised at the size of the room! Although comfortable and very clean it was very small - but the service and exec lounge access made up for this. The best things we found about the hotel were the level of service, range of restaurants, the quality of the room service (food great!!!) and the friendliness and helpfulness of the staff.

Although we are fairly well travelled we still found Hong Kong a very unusual place to stay. Be prepared for the smog/pollution, grumpy but cheap taxi drivers and the anti-climax when you reach some of the tourist attractions.

Best thing about HK is definately the shopping - visit all the malls and markets to experience the full effect.