Returning to HKG after 15 years, I didn't bother to check out other hotels, as I remember the MO to be best in the 90s. The Hotel Airport Limo service, where you get spectacular views en route, made the transit seemless. We had booked a suite at HKD 7000 per night, and although it was on the 22nd floor with fantastic views, it was smaller than we had expected. None-the-less, the hotel boasted a complete renovation, which was apparent from the state-of-the-art amenities (including one TV in the bathroom), DVD & CD player, Wi-Fi connection through to one of the most comfortable king beds we have slept in. But no fruit basket on our arrival!
The location is hard to beat, a short walk to shopping malls and some of the finest restaurants in the world. All-in-all, the MO is at the higher end of the luxury scale, where everything works or is sorted within minutes.

I stayed at the MO Hong Kong for 6 days this month. If it's a hassle free arrival and transfer you require after a long flight then I'd recommend the limo transfer. Pre-book with concierge as they get booked up quickly - a porter meets you in the arrivals hall, takes care of your luggage, ushers you directly to the limo and within 30-40 mins (traffic dependant) you're in your room, checked in. Upon arrival I was offered an upgrade to the Oriental Suite with panoramic views of Victoria harbour and Statue Square - a superb room. The level of service was impeccable, the food (both restaurants and room service) was very good (the best room service breakfast i've ever had), the bars lively, the spa did great massages and the gym, albeit on the small side, was equipped with the very latest cardio machines and free weights section. Ideally located in Central, 10 mins walk to SOHO and 5 mins walk to the star ferry terminal. An oasis of calm nestled in central HK. I'd recommend the MO Hong Kong to anyone!

I stayed here for a business trip for two days. Its a pretty nice hotel, the spa is great and the gym is also nice. Located in a convenient location.

Went to HK for business and stayed in the old wing of the Mandarin for one night.

The lobby is uninspiring for a hotel of this stature, but thats where the mediocrity ends. The check in was smooth and you are personally escorted to your room. I was given a room on the 18th floor overlooking the harbour which was a lovely view - binoculars were strategically placed on the table for you if you wanted to look across the harbour. The room itself was right at the top end of hotels that I have experienced: flat screen TV with many choices including digital TV, excellent double bed, the technology everywhere was cutting edge from the phone to the electronics. There was even a flat screen TV embedded in the bathroom mirror which enabled you to watch TV while in the bath, shaving etc. The bathroom was of excellent design, bath, roomy shower cubicle with a high end shower, Hermes toiletries, soft towels etc. The only catch is that it seems a bit odd to be staying in a top end hotel and have to pay for wireless internet. In this day and age - when public hot spots are being set up it is a bit of an aberration but then again the Mandarin is not alone. In the morning they deliver two newspapers to you including the IHT which was another special feature compared to other hotels.

Went to the gym in morning - it had a spa which I did not use, but the other sports equipment was very high quality and brand new. I am a gym fanatic so I know the difference. Very helpful attendant who makes sure you have everything you need.

Breakfast was part of my package, and this was served in the coffee shop (?). Sensible range of food varying from vegetarian, Western and Chinese breakfasts. I enjoyed it thoroughly.

Checkout was smooth as silk and the concierge was very helpful. He made sure he escorted me to the door and briefed the taxi on my destination.

Overall what impressed me is that the hotel understands their customers needs and their high quality service is predictable and consistent. This ranks among one of my best big city hotel experiences and my compliments to the hotel and the team!