My husband had to go to Hong Kong for a quick trip on short notice and we decided to priceline a hotel in a central location. We got the JW Marriott for less than $200 which we thought was a great deal. We arrived early around 7am but was able to check into the hotel right away. We were even allowed to get credit on our Marriott rewards card. The front desk was awfully polite and check-in was swift. We got a room on a low floor but it had a nice view of the pool and we didn't mind. They brought us a plate of fresh fruit and chinese tea and there was free mineral water in the room. The room was a decent size, not too big but comfortable and the bathroom was spotless with separate bathtub and shower. The staff seemed to have a sixth sense of when we come and go because we never saw them but the room was always cleaned up quickly. One time we just went down to the gym for 20 mins but when we got back to the room, the room was already cleaned and spotless and the fresh fruit and bottled water was replaced every day (actually twice a day because they replace it at turndown service too). We thought that was quite generous of them. We didn't dine at the restaurants or use other facilities so can't comment on that. But overall the staff everywhere we encountered, from housekeeping to front desk to bell desk to concierge were extremely polite and friendly and we felt the hotel was in a perfect location to enjoy Hong Kong. It's great that it is located right in the middle of one of the best malls in Hong Kong too, with access to tons of nice shops and restaurants and easy access to the MTR underground and you never have to wait for a taxi anytime of the day. We'd defintiely come and stay here again if we can get a good deal again.

Stayed here for three nights while touring Hong Kong. This hotel is conveniently located above the very nice Pacific Place mall with loads of shopping and food options and with direct access to the Admiralty subway station. Hong Kong is often very hot and humid so the convenience of taking the subway without venturing outside is a big advantage.

The two double bed room was very spacious for Hong Kong and featured huge windows with beautiful views of the green mountains (for the mountain view rooms). It is also surprisingly quiet. Due to the design of the hotel almost every room feels like a corner room. The bathroom was spacious with separate shower and tub. Everything is finished to a high level, this is a property that is very well maintained. Service from room service, concierge and front desk was friendly and professional.

Room service was very good, including breakfast. Really enjoyed the asian breakfast with dim sum. The restaurant located in the mall, just outside the underground entrance of the hotel, serves good food and it isn't even expensive.

To sum up, great location - views - rooms - food - service. This is probably one of the nicest JW's around. You can't go wrong staying here.

My wife and I stayed at the J.W. Marriott for 7 nights on vacation. This is a magnificent hotel with lift access to one of the best and newest Shopping Malls in Hong Kong, from which have direct access to Admiralty MTR underground station. Having travelled extensively and stayed in many hotels classed as 'The Best in the World' the service and standard of accommodation in the Marriott equalled any.

The hotel is within easy walking distance (15 - 20 minutes) of many bars, restaurants and other attractions. Alternatively, it is one stop on the MTR to Kowloon or Central.

The only advice I would give someone staying is to make sure that the 'Do not Disturb' light is on when in the room as the staff like to make the rooms up early on a morning.

Overall, fantastic service, excellent value for money. Book it and enjoy it.

I stayed 2 days at this hotel & moved to Four Seasons for 1 night to be nearer to the HK station. So I have the advantage of a direct comparison (please see my other review on Four Seasons).

SERVICE. The service in this hotel is even better than Four Seasons. The staff is more experienced and confident. For example, I spoke to a concierge pertaining recommendations for a Chinese restaurant. The next day, when I was asking some other questions at the concierge, the previous day's concierge came over to asked if I had my previous day's search was resolved. I was impressed at his memory !!

TECHNOLOGY. The curtains, doorbell, signages (eg. Do not disturb & Please make up room) are fully automated and can be activated at the press of a button. The digital clock is strategically positioned such that it's easy to glanced at when standing and from the bed.

LOCATION. It's located at Pacific Place where you have access to Admiralty Station. Although the furthest hotel to the MTR (compared to Conrad & Shangri-la), it is still extremely convenient to the station as well as the mall.

Considering I did not have a habourview room (compared to Four Seasons) for this stay, I still rate this hotel better value for money than Four Seasons. The Marriot's fruit tray has more variety compared to only apples at Four Seasons.