We chosed this hotel for our first three days ever in China. All in all, we were not disappointed. This is a good chinese first-class hotel, and we got a good price, far below the +500 USD/night as advertised on Tripadvisor.

Some problems: There was a slight smell of sewer in the bathroom, and all meals at the hotel was extremely expensive. The pool was a bit to cold to be enjoyed. The location is OK but not perfect as you have to walk some blocks to get to the main shopping centers. Many in the staff only spoke Chinese.

One big applause toes to the concierge team. Spoke good English, helped us in any way possible, always positive and expedient. Well done!

Stayed in this hotel for 5 days last summer and enjoyed it thoroughly. Service, as I have experienced in most Chinese hotels is very good and the room size was fine for a standard room. I also appreciated a roomy bathroom and firm bed.

The only downside I saw to this hotel was the location on end of Wafujing road. I think it would have been more convenient to be centrally located on the main drag, however the location still puts you near plenty of shops/restaurants. Being on the end Wafujing, I also didappreciate that you could venture out to the more hole in teh wall type restaurants that really do not cater to tourists at all.. we found some incredibly cheap and tasty eats within a few minutes walk.

We had Chinese speakers in our group, but I did notice that the staff spoke very limited English when compared to some of the other hotels I have stayed in Beijing /Shanghai.

We stayed at the Prime as during our honeymoon; I let them know it when booking and our room was upgraded!
The breakfast buffet was one of the best we tried in Asia!
The staff was very kind and helpful; the concierge was able to suggests great restaurants and entertainment; they helped us with the taxis, even to book one to go the great wall.
Location is also convenient for walking and shopping.
Want to try other than typical chinese food too? ask for a korean grill nearby.
We would stay at the Prime again. Prime location, room, service, food, people!

This is one of the nicest hotels I've ever stayed in. My room was clean and the bed was very comfortable! The bathroom was larger than most hotel rooms that I have stayed in. The staff was friendly and accomodating. I had a problem with my electrical adapter and I was in the lobby for about 10 minutes trying to figure why it didn't work and by the time that I got back to my room, they had already put in an adapter for me. Great service! Great value for the money I paid also (approx. $90USD).