I arrived the Kempinski around 3pm, after a short 15-20 minute (55RMB) ride from the airport. Perfect since I was only staying there for a oine night layover.
Was greeted at the entrance by the bellman, who took care of my luggage. Check-in was quick and the staff was friendly. The bellman immediately accompanied me to my room (947) and explained to me the various facilities on the way.
My room was on the ninth floor with a view to the south (nothing really to see.. mostly construction). The room was very spacious and has a desk. The furniture felt new and clean. There is a good selection on TV channels (10 Chinese, 20 International incl. CNN, TV5, ESPN...).
I walked around to the Lufthansa Shopping Center, which really is a department store (not a shopping mall). The store carries mostly European and US brands (Armani, Ralph Lauren, Nike...) so that was a disappointment for me..
The swimming pool is located on the 18th floor, nice swimming pool but the locker and shower facilities could use a renovation. AGain, the staff was very polite.
The hotel offers 24-hr room service. The meals I ordered arrived after 30min and were excellent. The next morning, the breakfast in the Kranzer restaurant was excellent. They carried a mi of western (eggs, bacon, fruit) and asian (dim sum, congee...). The price for breakfast was around 250RMB< which is very expensive in my mind, but the excellent food made it worth it.
Overall, the hotel is very well run. Staff is friendly and speaks english very well (relative to the general chinese). The room was spacious, and the bed was equipped with a control for all the lioghting of the room (great night light below the bed). The hotel offered complimentary water bottles too, which was a nice addition. My only recommendatoion would be for the swimming pool facilities to be renovated.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
KempinskiBeijing, Hotel Manager
(Management representative)
Apr 25, 2008
Thank you very much for sharing your valuable feedback with us. We are currently discussing plans for a complete change of our Spa facilities with extended treatment rooms and fitness facilities.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.