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Kempinski Hotel Beijing Lufthansa Center: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 37 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
10
3.0 of 5 stars
3
2.0 of 5 stars
1
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#28 of 1,086 hotels in Beijing
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 526
  • Address: 50 Liangmaqiao Rd, Chaoyang District Beijing 100016 China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Striking18-story Business-oriented Hotel, situated in the Lufthansa Center. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $245 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Kempinski Hotel Beijing Lufthansa Center

( 3-7 of 37 )
“Bad location, good staff, good kitchen”

Kempinski Hotel Beijing Lufthansa Center

4 of 5 stars
Saint-Petersburg
Jun 15, 2008

Furniture is old, the first 5***** in Beijing for all that!

Good breakfast, good restaurants in the hotel building and good, not so expensive on the streets around the hotel. Good staff, very good staff – rooms, business, mail, to change room – no problems. Personal is from Germany, Holland, England. Very competent Chinese staff! Toll (2 m) door – keeper, very pleasant!

Very bad location – 10-15 minutes by taxi to the center, 30-40 RMB. But 30 minutes to airport.

There was like a city in the city.
There was music in the bath room.

TRIPLOVEJOY

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Triplovejoy's Summary
Date of Stay: January 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: January 11, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $245 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Closest to Airport, Good amenities, Beautiful lobby”

Kempinski Hotel Beijing Lufthansa Center

5 of 5 stars
Boston, MA
Mar 17, 2008
1/1 found this review helpful

I arrived the Kempinski around 3pm, after a short 15-20 minute (55RMB) ride from the airport. Perfect since I was only staying there for a oine night layover.

Was greeted at the entrance by the bellman, who took care of my luggage. Check-in was quick and the staff was friendly. The bellman immediately accompanied me to my room (947) and explained to me the various facilities on the way.

My room was on the ninth floor with a view to the south (nothing really to see.. mostly construction). The room was very spacious and has a desk. The furniture felt new and clean. There is a good selection on TV channels (10 Chinese, 20 International incl. CNN, TV5, ESPN...).

I walked around to the Lufthansa Shopping Center, which really is a department store (not a shopping mall). The store carries mostly European and US brands (Armani, Ralph Lauren, Nike...) so that was a disappointment for me..

The swimming pool is located on the 18th floor, nice swimming pool but the locker and shower facilities could use a renovation. AGain, the staff was very polite.

The hotel offers 24-hr room service. The meals I ordered arrived after 30min and were excellent. The next morning, the breakfast in the Kranzer restaurant was excellent. They carried a mi of western (eggs, bacon, fruit) and asian (dim sum, congee...). The price for breakfast was around 250RMB< which is very expensive in my mind, but the excellent food made it worth it.

Overall, the hotel is very well run. Staff is friendly and speaks english very well (relative to the general chinese). The room was spacious, and the bed was equipped with a control for all the lioghting of the room (great night light below the bed). The hotel offered complimentary water bottles too, which was a nice addition. My only recommendatoion would be for the swimming pool facilities to be renovated.

  • This TripAdvisor Member:
    • Liked — Great location near airport, Amazing food
    • Disliked — Swimming pool facilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahme's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: October 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Great pool scene
Was this review helpful? Yes No
Management Response
KempinskiBeijing, Hotel Manager
(Management representative)
Apr 25, 2008
Thank you very much for sharing your valuable feedback with us. We are currently discussing plans for a complete change of our Spa facilities with extended treatment rooms and fitness facilities.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $245 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Disappointing”

Kempinski Hotel Beijing Lufthansa Center

3 of 5 stars
Montreal, Quebec, Canada
Mar 16, 2008
0/1 found this review helpful

I have stayed in many hotels in Beijing and this is my first disappointment in a long time. I picked it mostly because it was convenient for what I had to do (not convenient for tourists).
This hotel is not 5-star. Probably 4. It underdelivers for the price. I previously stayed at the Hilton in this part of town and it was much better. Essentially this hotel is old and doesn't offer what you expect from a 5-star hotel today. Old bathroom, inadequate towels and pillows, uncomfortable bed and very average food.
I had much better experiences at the Inter-Continental or Westin on Financial Street for half the price.

  • This TripAdvisor Member:
    • Liked — Easy access from airport
    • Disliked — old old old
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPDeM's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
KempinskiBeijing, Hotel Manager
(Management representative)
Apr 25, 2008
Thank you very much for your comments. We are very sorry to learn that you have not enjoyed staying with us. On this occasion we would like to mention that we have upgraded several of our facilities and would hope that you notice some change upon your return.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $245 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very convenient and a good place to stay for business”

Kempinski Hotel Beijing Lufthansa Center

Jan 23, 2008

When I am in Beijing I normaly stay in this hotel. It is only 30 minutes away from the airport and also close to our offices (I am normally here on business).

The rooms are very clean and spacious and well equipped. For me the beds are a little too soft. Service is welcomming and I like the different restaurants in the hotel as I like to eat in the hotel when I am travelling. I can recommend the Bavarian restaurant as well as the Italian restaurant. Also the breakfast is good, wide selection and good quality. It is not cheap but a convenient place to stay.

I would like to see WLAN in there, it is a bit inconvenient not to have it.

Overall I will return to this place.

  • This TripAdvisor Member:
    • Liked — Room, Service and Restaurants
    • Disliked — no WLAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GreatTiger's Summary
Date of Stay: January 2008
Traveled with: Einzelreisende
Visit was for: Geschäftsreise
Age group: 35-49
Member since: August 15, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
KempinskiBeijing, Hotel Manager
(Management representative)
Apr 25, 2008
Thank you very much for your positive comments. We would like to inform you that WLAN is accessible in all of our public areas as well as in all our guest rooms on the Executive Floors.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $245 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Hotel - Though I Expected More”

Kempinski Hotel Beijing Lufthansa Center

Nov 25, 2007
2/2 found this review helpful

I found the Kempinski to be a good hotel. Very good facilities with a shopping centre next door. The choice of restaurants in the hotel is excellent and caters for every taste. Staff is friendly a efficient.

However the room itself was a bit disappointing for a hotel that calls itself a 5 star property. Rather run down with outdated decor and in visible need for renovation. This was a surprise to me for a hotel in asia that usually offer very high quality.

Never-the-less due to the otherwise good quality and it's very convenient location to the airport and many corporations I would probably stay here again.

  • This TripAdvisor Member:
    • Liked — Restaurants and facilities
    • Disliked — Run down rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flyer101's Summary
Date of Stay: November 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 01, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $245 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Kempinski Hotel Beijing Lufthansa Center

( 3-7 of 37 )
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Kempinski Hotel Beijing Lufthansa Center Address

50 Liangmaqiao Rd, Chaoyang District, Beijing 100016, China