My family stayed at the New Otani in late March while we were in Beijing as part of a three-city China vacation. The Otani was our favorite hotel during the trip. The lobby was spacious and the staff were eager to help you with bags, questions, etc. The rooms were fine, but ours was a smoking room which we did not like. We called the lobby and they sent someone up promptly with some air freshener spray. Breakfast was good as well. The dining room was big so you didn't feel crowded with other guests. And the wait staff were quick with more coffee and to take your dish when you were done. The only bad thing was that the hotel was located on a busy road so you couldn't really cross the street unless you went to the overpass. We sort of felt like we were away from the city center a bit. We would stay there again though the next time we're in Beijing.

Stayed here on business for 1 week at the end of January. Found the check in and lobby to be quite pleasant. The lounge is a bit small but Beijing has so much to offer theres not much point staying in. Room size was very good and bed very comfortable. Bathroom was spotless. Hotel staff very friendly and generally efficient. I found the western breakfast to be a bit average but the asian breakfast looked good however theres only so much Chinese food the body can take.
The best thing about the hotel is the location, just 2 minutes by taxi to the silk market (where you can buy the best fake goods), Anything you can think of, just ask and they will have it. Remember to pay only about 20 percent of the asking price at most. Tianeman square/forbidden city is 15 minutes by taxi Which should only cost the equivalent of 2 US Dollars.
Hotel rate very reasonable and overall I found the hotel to be excellent value for money.

Very nice lobby, decent size rooms and beds, helpful employees. A nice perk is the tap water is drinkable and the location is central. Close walk to malls and restaurants.

Also, the complimentary breakfast was exceptional.

Stayed here two nights and would definitely stay here again.

Convenient location for both business and tourist. All the cab drivers know where it is. Hotel food is adequate or above average with the Japanese being the better choice. Since it is a hotel under Japanese management, showers and bathroom facilities can be on the short side and not designed for westerners. No joke! :) I did find it kind of odd since two of my business colleagues started to joke about it.

Room is of decent size and clean enough. It needs a little updating. The lobby bar is of decent size and is a good place to unwind after a day of sightseeing/meetings.