We spent 7 days at the Mena House Oberoi and had a very pleasant time. Our room in the palace wing had a large balcony with splendid view on the Pyramids. It was amazing to wake up and see our window completely "filled" by the Cheops pyramid, we could almost touch it from our bed!
Apart from that, the "Deluxe" rooms in the Palace wing - the most expensive ones - look rather out of date, in particular the bathrooms which, though having all basic comfort, are not what you expect from Oberoi status and need refurbishing.
The hotel has 5 appealing restaurants which all have good to excellent quality. The "Moghul" may be a bit overrated (best Indian in Egypt?), but "Al Rubayyat" is a luxury place with delicious food and good life entertainment whereas "Khan El Khalili" is very cosy and surprisingly good. Prices are all in all reasonable (to tourist standards) so you don't have to go outside for diner. The hotel also has a very nice large swimming pool area with every comfort. It was surprisingly quiet most of time.
This hotel definitively would be a perfect location for a fabulous and unforgettable holiday... if there were not some negative aspects…
- the in-room documentation on hotel facilities was very limited, thumbed and outdated : the main "Al Khedive" buffet restaurant wasn't even mentioned, the "Abu Nawas" restaurant was still described as a nightclub (which it wasn't any more), the Oasis Coffee Shop (mentioned) didn't exist any more (pulled down!) and the tennis courts (mentioned) were not available… but you had to find it out all for yourself!
- the hotel management didn't respond to our three information requests sent by e-mail : two requests for transportation information from the airport (sent two weeks and one week before our stay) as well as one request for information regarding our invoice (sent after our stay) still remain unanswered…
We had a positive transportation experience with the white CTA airco buses (+red and blue horizontal lines) that bring you downtown Caïro (Tahrir Square, Caïro Museum) for only
Eg.£ 2 ! They have their terminus nearly opposite to the hotel (just before the traffic circle) which is very comfortable. They are a good alternative to the cheaper but usually dirty and overcrowded public buses.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine