We stayed a week at the Hotel Elegance 2 interrupted by a glorious 3 day 2 night cruise of Halong Bay organised for us by the hotel. We stayed in the very spacious deluxe room for US$60 per night including breakfast and it became a wonderful refuge from the heat and frantic pace of Hanoi. Dark wooden floors, cream painted walls, crisp cotton sheets on the king size comfy bed, mini bar,good size tv with cable,computer and free fast internet access actually in the room and quiet air con were fabulous. The bathrooms were huge with a spa and plenty of hot water. Double glazing and French wooden shutters opening to the balcony kept the noise out when needed. Little touches like an enormous plate of tropical fruit fresh daily and complimentary bottles of water make this hotel terrific value. The friendly considerate service ( a cool drink on arrival ) and airport pick up are just icing on the cake. A truly wonderful, extraordinarily good hotel especially at this price.

Excellent service and very helpful staffs. We stayed in a standard room on the first night as they do not have any more deluxe room. We have booked a deluxe room on the second night but they were very nice to upgrade us to the junior suite (705) at no additional charge. Both rooms were very clean but standard room was abit small. Overall an excellent hotel to stay in if your budget is about usd$60.

We stayed 3 different times during our month long Vietnam trip. We were met on arrival and efficiently transported to the hotel from the airport. What a wonderful and accomodating staff. Michael was so gracious.On our return to pick up luggage in between trains from Sapa and onto Hue he offered us the use of a room to shower and rest up. What a lifesaver as we were tired and hot from traveling. Tan at the booking desk arranged for a Halong Bay trip on the Halong Phoenix. A great adventure and comfortable and clean junk.
We cannot recommend this hotel more highly and if we are ever back in Hanoi we will most certainly stay at the Hanoi Elegance 2.
Pat and Gary from Idaho

Very clean, excellent location and the best service around. They make you feel like a million bucks. I would stay there anyday. On our last night there they had to move us to the newer Elegance 3...which is just a couple minutes away. They paid for the cab and did not up charge us. So we were completely okay with that because it is a little nicer at the elegance 3. Would recommend this hotel to anyone.