We were only there two nights, but that was enough. The first night, we took their shuttle into Chiang Mai and that was nice, as you are not very close to much of anything. The walls in the rooms are thin and there must have been families with little kids all around us. They were up early, running all over the rooms, jumping around and screaming. We also had to endure them when we went down to the breakfast buffet. Our bathroom floor flooded whenever we took showers, the toliet was continually dripping onto the floor and the bathroom faucets leaked onto the countertop. There was no vent/fan in the bathroom, so it got quite steamy when showering. There were also no towel bars, so you had to hang things on pegs that were quite high, and in awkward places. The room cleaner didn't mop up the floor which was flooded, just threw another bath mat on the floor, not even laying it out as if it was to be used. The buffet was average; not much to choose from. They have a huge pool area, which looked quite nice. The lobby is very nice looking and the grounds looked nice driving through.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I recommend this hotel for:
Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers