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Novotel Suvarnabhumi Airport: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 189 Reviews
5.0 of 5 stars
85
4.0 of 5 stars
60
3.0 of 5 stars
22
2.0 of 5 stars
16
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#52 of 426 hotels in Bangkok
Show Hotel DetailsHide Hotel Details
  • Rooms: 612
  • Address: 999 Suvarnabhumi Airport , Moo 1 Nongprue Bang Phli, Samutprakarn Bangkok 10540 Thailand
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips... This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $141 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Novotel Suvarnabhumi Airport

( 23-27 of 189 )
“Great airport hotel (and how to walk there)”

Novotel Suvarnabhumi Airport

5 of 5 stars
Darwin, Australia
Jun 15, 2008
3/3 found this review helpful

There's probably nothing more to add in terms of this hotel that hasn't already been said - great room, fantastic bathroom, excellent service.

There are much cheaper airport hotels nearby, but I had a long haul flight the next day and I wanted the convenience of being right at the airport.

The best thing about the hotel was that I could walk over to the airport with my backpack three and a half hours before departure and beat the queue and score an exit row seat, then wander back for another couple of hours before flying out.

Walking to the terminal from the hotel isn't hard, though might be tough with heavy baggage. You need to walk through the carpark, and you can do this either at the basement level, or on the car park walkway on level floor and then take the lift to the basement. Walk through the basement of the carpark until you reach the other side, then cross the road (it's not busy) and enter the hotel through the back door behind reception.

The shuttle goes every ten minutes and it's fine, but it's good to know how to walk across if you wanted to head over and pick up a couple of cheap snacks. It's only a quick walk, and if you only had a backpack I think walking would be quicker than waiting for the shuttle.

  • This TripAdvisor Member:
    • Liked — Location, great rooms, fantastic bathrooms
    • Disliked — Expensive internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve4750's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: May 04, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
qualitymgr, Quality Manager
(Management representative)
Jun 17, 2008
We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards,

Quality Manager
Novotel Suvarnabhumi Airport Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic hotel if you have a few days in Bangkok”

Novotel Suvarnabhumi Airport

5 of 5 stars
calgary,alberta
Jun 5, 2008
1/3 found this review helpful

This hotel is just amazing. Great staff, great location, great food and super security. We have stayed here three times and have enjoyed it every time. If you have a few days in Bangkok stay here and if you must go to town take a taxi. The pool is unbelievable as is the pool bar. The dining room on the main floor has a menu or buffet. The buffet has an assortment of food you will not believe. Security is awsome, the guys by the elevators with the earplugs look like CIA agents and if you do not belong here you don't get above the first floor. Very comforting. since it is next to the airport connecting flights are easy. The hotel shuttle is waiting when you arrive and is ready to take you back to the airport at any time.Highly recommended, we will be staying here on our next trip.

  • This TripAdvisor Member:
    • Liked — the service,pool
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coldy's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: January 19, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
qualitymgr, Quality Manager
(Management representative)
Jun 17, 2008
We very much appreciate your comments regarding your stay at the Novotel Suvarnabhumi Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Best Regards,


Quality Manager
Novotel Suvarnabhumi Airport Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great for a break when traveling thru Asia.”

Novotel Suvarnabhumi Airport

5 of 5 stars
St. John, Virgin Islands
May 31, 2008
1/1 found this review helpful

We passed thru Bangkok 3 times on our last trip to Asia & had to overnight each time. This hotel is new & very together. Shuttle is always waiting & so easy to unwind between travels. Don't pass up the beautiful spa (one of our best Thai massages ever)& pool area is great for just chilling. Wish all airport hotels were like this!

  • This TripAdvisor Member:
    • Liked — Modern, beautiful, great service & next to Bangkok airport
    • Disliked — restaurant was so so...geared for travelers. Need also a intimate little restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sstj's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Hotel by the Airport”

Novotel Suvarnabhumi Airport

5 of 5 stars
New York, NY
May 31, 2008
2/2 found this review helpful

We stayed here two days on our trip to Thailand - once when we landed late at night & once the night before we left Bangkok. Both times we had a great experience.

The beds were huge and comfortable (good sheets), the service was amazing (guava juice when you check in & a flower on your pillow at night) and the breakfast was very good!

The bathroom was great - lots of products; Nice robes & slippers...

They even left a note on our pillow at night that said "Sleep well. Hope tomorrow is a perfect day".

Things to note:
- Airport shuttle is free & takes 5 minutes. Available every ten minutes...
-Cab to city is only 30 minutes (ask for metered cab) and came to less than $10USD.

We would definitely recommend staying at Novotel if you need to be close to the airport!

  • This TripAdvisor Member:
    • Liked — Convenience to airport & value!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderlust221's Summary
Date of Stay: May 2008
Visit was for: Honeymoon
Age group: 25-34
Member since: February 18, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic hotel, especially for an airport hotel!”

Novotel Suvarnabhumi Airport

5 of 5 stars
ACT, Australia
May 24, 2008

I stayed here overnight en route from Singapore to Helsinki. Brilliant hotel. I had a fantastic room, exceptionally comfortable, great bathroom. My room rate didn't include breakfast and I didn't bother as I knew there would be food aplenty on my flight. I did eat in the evening though after my arrival and the food was fine. The staff were very helpful and professional (indeed, almost too attentive!). Only niggle - wifi charges are a bit expensive.

  • This TripAdvisor Member:
    • Liked — Size of room, excellent facilities.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bettoneyvere's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 50-64
Member since: October 07, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Novotel Suvarnabhumi Airport

( 23-27 of 189 )
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Novotel Suvarnabhumi Airport Also Known As

Address: 999 Suvarnabhumi Airport | Moo 1 Nongprue Bang Phli, Samutprakarn, Bangkok 10540, Thailand