As for comfort level, this is the best airport hotel I've ever stayed. Room has extremely comfortable bed and not as dark as some reviewers said. (In fact, I personally like the one-wall dark blue look -- helps me sleep better.) Bathroom is clean, has both tub and shower, and a glass window for those who can't get away from the TV. Pool is nice to swim in too, but doesn't open long enough for those who arrive late to the hotel. Traveling independently, so no trouble or hassle with check-in. Conveniently located across the airport, free shuttle pickup with a quick 10-min shuttle ride (goes around the parking lot to get to hotel).

Downside is there's ABSOLUTELY nothing nearby, so everything at the hotel is expensive. Unless you have an early flight to catch or a layover and needed to catch some zzz's, take a taxi and stay in Bangkok instead.

We had a one night stopover here on our way back to Australia. I consider the Novotel Suvarnabhumi to be the best airport hotel I have stayed at.

A regular free shuttle service transports you quickly to & from the airport.

The hotel is modern & attractive & the room we had was very comfortable with a well appointed bathroom. Check-in was quick & easy.

We had the buffet dinner in the evening & it was really very good. The quality & quantity was first class.

I would recommend this hotel without reservation.

Very comfortable beds. In fact the best I've ever had in any hotel including the Oriental in Bangkok. Great airport transfers and very fast check-in. The corridors smell a bit damp on the 2nd floor but the rooms are large, clean and comfortable. Excellent bathrooms with windows (and shutters) into the sitting room.

Room service is a bit expensive but quick and the only drawback is that the mini-bar doesn't stock spirits which is a bit strange.

The bar is good and the Japanese resturant is very good if a bit quick. The Terriaki Eel is highly recommended.

Checkout is very fast and there is a 24 hour money changing desk. All in all a very good stop over after a long flight from the UK - and not expensive.

Stayed one night for our early morning flight back to Australia. The shuttle is easy to find at the airport & runs conveniently. The 2 minute ride stops at the impressive atrium entrance which was matched with speedy check in.

Our room was clean & spacious with the bath well used making the stay all the more relaxing with a massive bed.

The spa and pool area is very welcoming with the spa being a big hit offering ambience & relaxation.

Dinner saw an abundance of choice with us choosing the buffet & being very impressed by the taste, choice & price.

I will stay again should I need to stay near the Suvarnabhumi airport.