This has to be the best hotel we have ever stayed in!!

Pros:

- Room is large with a nice balcony overlooking a garden.

- Bathroom is great and shower pressure is excellent

- Staff are wonderful and willing to help you with any problems.

- Pool and Gardens are amazing and help you relax after shopping!

- Gym is excellent and you can even do aerobics!

- Buffet breakfast and room service food is yummy

Cons:

- Hotel is slightly out of the way. We did walk to Pantip Plaza/Central World a few times. This took around 25 minutes. The sky train is about a 10 minute walk. Taxis are cheap though (out the front of the hotel)

- Hotel used to be called the Hilton. Many taxi drivers do not know where the hotel is. The best thing to say is "Nai Lert Park Hotel". Don't mention the world Swissotel or Hilton, as this will confuse them.

- Always make sure you have the do not disturb sign on your door, as housekeeping barged into our room a few times while we were in there.

- Internet is expensive to use

- Not many TV channels (mainly news channels)

Overall this is an excellent hotel and we will be coming back here again and again!!! We wouldn't stay anywhere else in Bangkok.

A disastrous stay from the moment I opened my room to find a near-nude man in my room. To be fair the hotel then upgraded me to a suite. Unfortunately the second room came with a dangerous combo of a broken light and a black bench at the end of my bed. After falling badly, I went down to seek help from the front desk (for what later turned out to be a broken hand). I was offered golfing ointment and was sent out alone to wander the streets of Bangkok at 2am to find treatment. Very poor indeed.

Just back from a trip around Asia that included a 5 night stay here and overall had a pretty positive experience at the Swissotel. The pool area was absolutely gorgeous (rainforest-like), as were the common areas and the front desk staff were immensely helpful with suggestions for shops, markets, giving directions, etc. I also loved the breakfast buffet, which included both Western and Asian breakfast options (shrimp shu mai and French toast, anyone?)

The room was pretty nice but I do have some minor gripes: When I entered the room I immediately smelled a faintly musty/moldy smell (to be fair, I'm a bit of a clean freak, so it probably wouldn't have even been noticeable to anyone else). The woman from the front desk came up and offered to switch me to another room, which she took me to see, but that too had a bit of a musty smell. My room had old dark brown carpet, and (as I later learned) was not one of the "renovated" ones, to which I could have upgraded for an additional $20/night. I didn't bother since I liked the layout of my room better. I eventually got used to the smell, which again was very faint. Another thing that could have been better was the mattress - very hard and uncomfortable.

Also the hotel is a bit off the beaten path, which is great if you want to escape the craziness of central Bangkok, but not so great if you need an ATM (none on premises!) or want to be able to walk to restaurants and shops. The front door staff will gladly summon a cab for you, however, and the PhloenChit SkyTrain stop is within walking distance.

Overall the good outweighed the bad and at about US$140 a night, the hotel was a bargain. With the lush pool area, it's a very good place for some R&R.

stayed at this hotel for 4 days and we truly enjoyed it! Big rooms with nice beds, lots of closset space and fully equiped bathroom (bath and seperate shower). The pool is a big plus, you don't think you are in a crowded city when you relax around this big pool. Service also top and great food around the pool. Breakfast room is spacios with lovely places to sit, big variaty of food and high quality. Would definitly recommend this hotel to everybody; couples, singles or familys.