The stay in Dusit Thani Bangkok is fantastic. From the arrival to hotel , the receptionts bring me all the way to the check in counter. After check in, they also take me to the room and show me all the function of the button, washroom facilities and even give me maps and directions for me upon arrival. The concierge desk service is excellent. Housekeeping staff did a fantastic jobs as friendly and complete all tasks required.
Restaurants and bars are nice arrangement and the staff ara all well trained with respect becuase they always says Sawasdee and wai to you everytime they see you. This is a little Thai touches I received from them.
Check out process is up to standard even I have to wait to be served but staff is very polite and courteous and apologize to keep us waiting.
The most important is the customer service is excellent. When you are looking for something, they always offer to help and smile.
I will recommend this hotel to all my friend and colleagues as the above reasons.









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