Ive stayed in this hotel for 4 nights in sep 2008, its located on the river side which is quite a far from the city center and other attractions like shopping malls n all, its a perfect place for honeymoon travellers, got an amazing pool, excellent staff, breakfast buffett was quite nice too.

Hotel is amazing, all facilities are excellent. However, the staff other than the pool boys are rude and their attitude really puts you off staying here again (especially the pool bar staff).

One particular incident we were heading towards the pool, they all muttered something in Thai and all laughed out loudly. This continued for sometime until my sister called one of them over and asked him what was so funny. At first he would not come and then eventually came over, and blamed the other staff. Prior to this, this type of behaviour occured several times.

We did not want to put an official complaint as was not sure if the staff would lose their jobs over this and this is not what we would have wanted.

All in all the hotel, food is great but the staff really let down this hotel.

Our family (2 adults 2 children) stayed at the Marriott Bangkok for 1 night on the way in to Thailand and 2 nights on the way out. The facilities are grand, rooms very comfortable, restaurants bountiful (if not unique) and the pool is great. There are also casual dining alternatives (pizza & burgers in the adjacent mall reached 100 mtrs through a convenient pedestrian bridge) and a Swensen's Ice Cream Parlor which was a big hit with the kids. For both stays we reserved with club level amenities and the access to the lounge area at the lobby level offered excellent and varied appetizers as well as great drinks. For the longer stay, we opted to pay an extra 3000 baht per night for a junior suite which was very large (at least by US/European standards). This resort offers all that the hospitality industry in Asia is so good at offering: good rooms, accomodating and service minded staff, high quality and reasonable price. On the day of departure (flight at 2330) we were offered use of the health club facilities to shower once we finished at the pool and continued access to use the club area to relax and snack. We would definitely stay here again, although we might opt for somewhere else if only to expand our horizons.

My husband & I recently stayed here for 4 nights before our onward journey into Vietnam. the hotel is huge with beautiful gardens. We haved travelled through Asia on various occassions & we where really looking forward to staying here - the hotel itself is lovely,rather a clinical reception area for an oriental hotel,the pool is not as large as it looks in the photo's & the biggest disappointment of all was actually the staff!!! The all seemed to have(with the exception of the recption staff)a "yeah whatever" attitude. Two nights in a row whilst trying to enjoy a drink at the elephant bar(which closes at 11pm)the cleaners made eveyone feel uncomfortable by pacing up & down & getting there machines out,unplugging them & then plugging them back in.
The river taxi boat(provided by the hotel)is nice especially the ice cold flannels in the searing, but the novelty soon wears off - & it's actually quicker by taxi.
The spa is very expensive & would recommend using a one in the centre of bangkok.
Overall a lovely hotel just a shame about the majority of the staff.