We arrived at this hotel at 1.15 a.m. following a late night flight from Hong Kong and we were looking forward to getting to our room and to bed. However, as another reviewer writes, the receptionist tried to sell us an upgrade which was not appreciated at that time of night. I had booked a junior suite, not through the hotel website but through another agency and, as another reviewer experienced, we were told that we could not use the club lounge. There followed a protracted discussion involving the duty manager before we were finally told that we could use the lounge for food and drink but not for internet access or laundry. By this time I had made myself comfortable on one of the chairs in reception and was drifting off to sleep but eventually we were taken to our room and it was nearly 3.00 a.m. before we got to bed. Whenever we have arrived at a hotel in the early hours, wherever in the world it has been, we have never had such a protracted check in experience.
That said, our room was very comfortable and clean, the bathroom was spacious and our balcony overlooked the gardens and the river beyond. On the first morning we had breakfast in the restaurant but subsequently we ate in the club lounge which provided an excellent breakfast selection in a much quieter and relaxed atmosphere.
As has been said, the drinks and meals were expensive but in the shopping precinct adjoining the hotel it was possible to buy beer for a fraction of the cost. The club lounge provided late lunch sandwiches and cakes, and drinks were available from 4.00 p.m. until 8.00 p.m. with a variety of interesting and tasty dishes which changed each night.
The staff were very pleasant and friendly, especially in the club lounge and the setting of the resort was luxurious with beautiful grounds and river frontage. At peak times there were three shuttle boats between the hotel and the sky train station stop and the ride always provided an interesting sight-seeing experience. For us, the fact that this hotel was away from the city and the noise and traffic was a real bonus.
Check in apart, we enjoyed our stay here and if we were to revisit Bangkok we would certainly stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping