This hotel was AMAZING!! We stayed there for my son's first birthday. When we walked in to check in, the girl was extremely friendly and my son even got a little birthday package with a button that said "It's my Birthday!!" They upgraded our room, the reason is unknown, but we were put in a main room with double beds with an ajoining princess room. Both rooms were spotless. We were overlooking the pool. When the bell hop brought our luggage up to our room, he was more than accommodating. He let us know what time things opened, which route to take to get to the park, and what the best things to do was. If you have the means to stay at this hotel, it is hightly recommended!

I have been waiting to write this review since I stepped foot in the hotel.
I originally had reservations at a good neighbor hotel but decided since it was my daughters birthday why not have the whole disney experience by staying at the Disney Hotel. I mean at $300 a night we are bound to have an awesome experience. When I made reservations they said they would "make magic for 3 of us who were going down to celebrate our birthdays. When we arrived the main entrance was gorgeous. We did the valet parking since the self parking was ridiculously far from the entrance. They have a strict rule about not getting you in your room until 3:00. Again in 100 degree tempeture and not being able to get our room we think lets check out the grounds. The pool is cute but only 3ft and 4 ft deep definitely kid friendly. Oh and the proximity to Downtown Disney is the best. It's just a few yards away. So we finally reach 3:00 and I'm so excited about seeing my room!!! We were given the wonder tower because it was about another $500 just to see a view of Downtown Disney or the parks or even the pool. We figured no reason to spend that kind of money for a view. I get to the room and open the door and immediately my jaw hit the ground! What a huge disappointment. There was 2 queen beds in one room a bathroom, a small area where there was a sink and very old tattered closet. Oh my god! The furniture was old and worn as well as the carpet. Oh and did I mention the small hole above the shower which completely freaked me out. I reserved 2 rooms and in my room a shirt was on the balcony and in the other room there was trash under the bed!!! The lighting in the room was horrible very dim. There are no microwaves, one tv which in one room had a bad picture very grainy. OH and the products they give you are very generic. The shampoo, conditioner and lotions. My daughter said the lotion smelled of public restroom. Then I called and let the lead at the front know my experience and how disappointed I was and she said Thanks for sharing and that was it. Nothing, and it just got worse we decided to self park our car since the Wonder Tower which we were in was far from the front lobby. When we moved our cars the day we arrived we found much better parking near our room. We had previously tried to ask the person in the toll booth as you drive into the hotel property but she was sooooo rude we just drove through. The room service was bad just not worth the price after 11:00 p.m. they are on a limited menu even though the park closes at 12:00 a.m. and most people return to there room all we could get were burgers and sandwiches at about $15.00 each. You are kind of trapped you have to leave and go to a store on harbor blvd if you want to get any kind of necessity and not pay an arm and a leg. I Love Disney and I tried not to let this experience ruin my going back I will never stay at the DISNEY HOTEL again. We normally stay at the Embassy suites south and we love it there so much more to offer and nice rooms not run down and old. You pay for the proximity to the park at the Disney Hotel and that was about it. If you don't care for quality or more bang for your buck then this place is for you we will stay somewhere else and never at this hotel again!!! Oh and one more thing that move from valet to self parking we were charged for that and when I called to get the credit I was told you needed to tell the cashier not the valet. Well the valet never told us to tell anyone for the adjustment. Hey it was only 34.00 dollars but I didn't care I fought for it they didn't deserve one more penny from us. I got the credit. yey me! We never got the birthday magic they told us we'd get and I figured out why they call it the Wonder Hotel-- You "Wonder" why the hell am I paying $300 a night to stay here!

The stay at the Disneyland hotel was ok. We won the trip last year, and could finally take it in june. We got there about 8am and they told us to call around 2 to see if the room was ready, called and they told us not until after 3 so we went back about 3:15ish and they told us not until 4, got in our room Very cute with lots of disney touches. went to the pool to swim with our 16mo old and the pool was great love the neverland theme, when we got back to our room, went to take a shower and saw a black type mold in the shower and on the wall, alittle worried about that did tell them when we checked out. also the water knobs were very touchy it was either hot or cold no middle to it. we thought about paying to stay a extra night which would have cost us $234 but glad we didn't we have stayed at other hotels that were nicer and just as far from the park paying $80 so unless you are sharing the cost with someone or you win it I would save my money for the park.

Ok- so if you've done any reading on the classic Dienyland Hotel thus far you've probably been forewarned about the not so great value of the hotel. It's true-case in point- we paid $350 for a totally average room with a pool view, but that's what you're paying for. We wanted to give our little girl the entire Disney experience so we booked this place for the first night of our stay in So.Cal and truly every penny of the $350 was for the ambience of the pool. It would have been fantastic if the weather was nicer (Memorial Day weekend) but it was still darn great. We LOVED the slides at the pool and the feeling of the disney magic- Ariel Statue at the pool, Character sightings, the feeling of the proximity to the magic I suppouse. I think it's ideal to splurge on one night at the Disney to use the pool every last minute of your stay and then if youre in position to spend this much a night , you can stay in a place much much more luxurious. One major downside was that checkin was at 4 pm in the afternoon, so by the time we arrived the sun was going down, and checout it at 10AM!!! So truly no time to meander around- in other words by the time we went down to relax at the pool and enjoy lunch our room keys were demagnetized to get in to the pool! HA! A nice staff memeber let us in but still not so much with the value- but they're Disney you're paying for the Mouse not the value right?

We definitely considered staying at one of the newer Dland hotels after reading reviews but the pools look like they were not nearly as exciting as the Pirate ship pool etc.

Hint: while we were there there was a pre-teen dance group there. Literally thousands of heavily made up 11 year olds-kind of creepy-anyway in talking with one of the moms she mentioned that they mentioned they were with the group and paid about $200 per night! I wouldnt know how to find out what groups are going to be there but if you can latch on to the room block of some group thats there, and im sure some group is always there, its about a 30% savings.