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Holiday Inn Express Anaheim Maingate: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 65 reviews
65 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
20
3.0 of 5 stars
11
2.0 of 5 stars
7
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 100 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 104
Description: Attractive 4-story Hotel situated 1 block from convention center or Disneyland Park. This description is based on information provided by the hotel.
Address:
435 West Katella Avenue
Anaheim, CA 92802
Check Rates: $123 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Anaheim Maingate

( 7-11 of 65 )
“Great Stay - close enough to walk”

Holiday Inn Express Anaheim Maingate

4 of 5 stars
Canada
Mar 26, 2008
2/2 found this review helpful

We stayed here for 3 nights and LOVED it. The beds were comfortable and the rooms were kept up. We accidentally made a horrible mess with popcorn and chips and the maid service was great! One of our kids "blankies" was taken when the beds were striped. They washed it and returned it without a hassle. The pool was heated so even in cooler weather swimming was great. The front desk staff was courteous and knowledgable. Breakfast was great as well although it was done at 9:30 so we were always rushed to make it.
It was close enough that our 3, 5 and 7 year olds walked to and from for 2 visits to Disneyland each day. We loved to come back in the afternoon and relax at the pool before returning for night shows. Lots of restaurants closed by.
Would stay there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
k2andj's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Excellent customer service and very clean!!!”

Holiday Inn Express Anaheim Maingate

5 of 5 stars
Mesa, AZ
Mar 7, 2008
2/2 found this review helpful

My family of 6 stayed at this hotel for eight nights in February. Our stay was EXCELLENT! We love Britney at the front desk. She was full of information and took care of a couple minor problems for us.

The room was very clean and comfortable. The beds and pillows were great and house keeping kept the room spotless. I definitely recommend staying at this hotel!

  • This TripAdvisor Member:
    • Liked — The service.
    • Disliked — Vacation was not long enough.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bttmnj's Summary
Date of Stay: February 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“just okay”

Holiday Inn Express Anaheim Maingate

3 of 5 stars
ontario, canada
Jan 7, 2008
2/4 found this review helpful

This hotel is extremely convenient to Disneyland. We walked back and forth at least twice a day sometimes more. It was an easy 10-15 min walk. The room was what we expected. Nice enough. But...one day we came back to our room after being gone the whole day at 4:15 p.m. to find the housecleaning staff just starting our room. That was strange and very inconvenient. The next day we slept in and the front desk called the room at 12:30 p.m. just as we were leaving to say that they would like to clean our room now. (we had the do-not-disturb sign out). So we said sure we are just heading out. We came back 3.5 hours later to find that our room hadn't been cleaned. We called the front desk to say just forget about it and their response was "okay". No apologies, no offer of fresh towels at least. The next morning we were at the continental breakfast at 9 a.m. and they had run out of cinnamon buns. No apologies again. Just "no, they don't have any more". Very bad customer service in my opinion. There are so many hotels in the area, this would not be one of my top choices.

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — the customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jolady's Summary
Date of Stay: January 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: February 04, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Customer Service Plus Cleanliness!”

Holiday Inn Express Anaheim Maingate

Dec 3, 2007

After a horrible night at another nearby Anaheim Hotel, we moved to the Holiday Inn Express for the night. The front desk staff, especially Felicidad, was more then accomidating and understanding about our dilemma. They even let us check into our room a bit early so that we could attend our meeting at Disneyland ontime. The room was very clean and the hospitality great. They even gave us water and cookies to take to the park with us. They also offer free continental breakfast availible in a nice breakfast room.The general manager, Esther Lin, greated all the guests that morning in the lobby and cared about any concerns or questions we might have. We highly recommend this hotel for those visiting Anaheim and/or the Disneyland area.

  • This TripAdvisor Member:
    • Liked — Clean and convienient
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottsdaleAZtraveler's Summary
Date of Stay: November 2007
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: December 03, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Inexpensive and pleasant stay”

Holiday Inn Express Anaheim Maingate

3 of 5 stars
Seattle, WA
Dec 2, 2007
2/2 found this review helpful

This is an old motel that has had a significant re-do. The floors of the rooms slant a bit, and the hallways are outdoors (though secure), but overall it's a really good value motel. For around $115/night, our family of 4 had a 2Q plus sofa bed room, with a mini-frig and microwave, continental breakfast buffet and free parking. The beds were comfy and came with top notch linens--triple sheeted with down comforters and both firm and soft pillows. The beds were definitely a cut above the rest of the furnishings, but everything was clean and in good repair. The bathroom was large and came with adequate amentities.

The breakfast room was almost always busy but was well attended and everything was replenished regularly. The women working there were always busy making sure that nothing ran out and that the tables were cleaned off.

There is a small pool, sauna and hot tub, but neither is particularly appealing. Nevertheless, our kids spent several hours in the pool/sauna one day when we were taking a break from the magic kingdom. There is also a guest laundry.

Parking is either on the side of the building or in a secure underground lot. The office is at the front of the building and the staff was almost always friendly and very helpful. The manager on site was very welcoming and checked in several times to make sure our stay was going well.

We walked to Disneyland and California Adventure from the hotel. It took about 15 minutes, which is really nothing when you're talking about walking around the parks all day! There were quite a few small places to eat nearby (that didn't look too appetizing) but a brand new Bubba Gumps has opened up less than a block away and a Cheesecake Factory is opening just beyond that. We found a Target and multiple restaurants about a mile or two down Harbor Avenue (away from the parks).

We were happy with our choice but if I intended to spend more time in my room, I'd probably pick somewhere a bit nicer, possibly with a view. We looked out at a vacant lot (could see some of the fireworks from our room, though) and at the driveway to the underground parking. We spent almost no time in our room, so were very glad to save some money on our lodging. The Holiday Inn Express was a good balance for us on this trip.

  • This TripAdvisor Member:
    • Liked — The value, the breakfast and the beds.
    • Disliked — The sloping floors and
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnhok's Summary
Date of Stay: November 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Anaheim Maingate

( 7-11 of 65 )
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Holiday Inn Express Anaheim Maingate Address

435 West Katella Avenue, Anaheim, CA 92802