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Desert Palms Hotel & Suites: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 151 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
43
3.0 of 5 stars
30
2.0 of 5 stars
24
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#41 of 101 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 188
  • Address: 631 West Katella Ave Anaheim, CA 92802
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary Hotel with desert themes; located opposite the convention center and adjoining Disneyland Park. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $163 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Desert Palms Hotel & Suites

( 9-13 of 151 )
“Decent, probably last stay”

Desert Palms Hotel & Suites

3 of 5 stars
Bay Area, Ca
Jun 2, 2008
1/1 found this review helpful

This is the second time I have stayed at the Desert Palms. The first time we really had a good stay and the location is very good. It is a short walk to the parks and the 7-11, while frequented by some shady folks, is a great place to get water etc. before going to the parks.

This second stay was a little less pleasurable. We got a King Suite and the room had bad air circulation. The HVAC was in the bedroom and it was either hot or cold in there. It, along with the bathroom vent fan were crazy loud to boot! The carpet turned my socks black after walking around for a short time without my shoes on. The room did look very clean otherwise.

My biggest problem was with the last minute add on charges. The daily resort fee is the biggest rip off of all time. I also got charged for a safe fee, when I never used the safe. Of course you get taxed on the extra fees just to add insult to injury.

The breakfast was good but got tired after the third night. Same thing every day with no variation. Eggs, hashbrowns, sausage, donuts, cerael, warm juice. The breakfast room staff was very good except they kept taking away our ketchup bottle as if it were the last one on the planet.

Overall it is an o.k. place, but the nickle and dime fees really irked me and so I payed them and will find a new place to stay when I go to Disneyland.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Sneaky fees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
audios4's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: June 02, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pretty good for the price you pay”

Desert Palms Hotel & Suites

4 of 5 stars
stockton, ca
May 24, 2008
1/1 found this review helpful

Okay, so most of these bad reviews you are probably reading are from people who expect nothing less than a PERFECT 5 star super hotel for $125. I'm going to be completely honest..... this hotel is GREAT! In total, there was 6 of us, and we chose the Borrengo suite and I have to say that it was actually pretty spacious.The front desk was nice, the maids ALWAYS cleaned the room so well. The only problem we had was trying to get them to leave more than 6 towels, but we would just call them to bring more, and they would. The AC really keeps the room nice and cool, the bathrooms were nice and the shower, tiolet and everything was always clean.

The pool is not what it looks like in the pictures, but seriously..... what's more important? the pool, or being right behind California's Adventure?!

And also it is RIGHT next store to a little convience store, so anytime we needed anything, it was right there.

There was really not much noise that we could hear from other rooms. The only noise that is actually possible to disturb you would be, for example, if people on the floor above you were running a marathon or doing jumping jacks, and chances are.... the people above you aren't going to be doing that!

There isn't a whole bunch of parking, but that wasn't a problem for us because the hotel is a 8-10 minute walk to Disneyland and it's close to gift shops and places to eat so we walked almost everywhere unless we went for a drive, but we NEVER had a problem finding parking.

We took a shot in the dark when we picked this hotel and it turned out to work really well for us. Infact, we are going again in about 2 months and we don't have the courage to go anywhere else but here because we were SO happy with everything, and honestly, when does that happen much?

  • This TripAdvisor Member:
    • Liked — The quality of service and the rooms
    • Disliked — the pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bluroxy89's Summary
Date of Stay: August 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 18-24
Member since: May 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Clean and Comfortable”

Desert Palms Hotel & Suites

3 of 5 stars
Salt Lake City, UT
May 15, 2008
2/2 found this review helpful

We booked the Borrego Luxury Suite for our 5 night stay in Anaheim. We were looking for a hotel with large rooms to accomodate our family of five, within walking distance to Disneyland, a nice pool, pay movies, free parking, free breakfast, and a fitness room with a decent treadmill. The hotel had all of these things but there are a few details I want to mention. The fitness room doesn't open until 9:00 am, so if you are an early-morning exerciser as I am, you may want to consider another hotel. The breakfast included sausage, hashbrowns, scambled eggs, donuts, toast, cereal, yogurt, cottage cheese, and a few fresh fruit options. The breakfast staff were outstanding. They had a clean table with a high chair ready for our family as soon as we walked through the door and wiped and cleared our table any time we had the slightest spill. (which is a lot when you have 3 little boys under the age of 5) The pay movies were not like in other hotels (such as Marriott) with a large selection of movies still in theatres, there were only 4 movies to choose from and you order them over the phone with your credit card. The hotel is very close to Disneyland and also within walking distance to some very good family-friendly restuarants like the Cheesecake Factory, PF Changs, California Pizza Kitchen, and Bubba Gump Shrimp. This was not a luxury hotel, but was clean and comfortable and a good value for the price we paid.

  • This TripAdvisor Member:
    • Liked — location, price
    • Disliked — fitness room hours, decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbsmama's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: April 04, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“felt very special”

Desert Palms Hotel & Suites

May 2, 2008
1/1 found this review helpful

Right from the begining the hotel staff was excellent. We stayed 3 nights and 4 days. The room was very clean and well equipped (fridge and micro). The breakfast was good. We had b-fast there tues, Wed, and Thursday. Tues and Wednesday we had our choice of pastrys, hard boiled eggs, cereals, on Thursday they stepped it up and we had everything from before as well as scrambled eggs, sausage and hash browns. The walk to Disney is about 10 minutes. It is a long a wide sidewalk that is not right on top of the busy street which is nice when walking with little ones. We will diffently come back to this hotel not just because the ammenties were great (I'm sure you can get these at other hotels) but the service from every department went out of the way to make our stay special.

  • This TripAdvisor Member:
    • Liked — staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikeyandboo's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: May 02, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location”

Desert Palms Hotel & Suites

2 of 5 stars
Portland, Oregon
May 1, 2008
0/1 found this review helpful

This motel is directly across from Disneyland - a 5 minute walk to the park's entrance. The price is good for the area. The rooms are adequate but tired. The chemical fumes from the indoor pool waft into the parking lot. The pool is sad. There are only two elevators in this complex so be prepared to walk or wait. The breakfast barely qualifies for the description "continental". White or wheat sandwich bread, two dry cereal choices, stale sweet rolls, coffee, oranges and juice. The breakfast room is small and dreary. But heck - a quick walk across the street and you're in the happiest place on earth.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — lack of elevators, pool, continental breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nuwildcat65's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Age group: 50-64
Member since: February 03, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Desert Palms Hotel & Suites

( 9-13 of 151 )
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Desert Palms Hotel & Suites Also Known As

Address: 631 West Katella Ave, Anaheim, CA 92802