Stayed there for one night before going to disneyland the following day. Breakfast was mediocre, nothing bad, but nothing good. The rooms were standard, beds had typical paper thin comforter although housekeeping was very prompt when we asked for extra blankets and towels. The a/c was very loud and when we first arrived the room was HOT and we had to run the a/c on high for half an hour before it was comfortable.

The lobby was very nice but the rooms didnt look as if they were updated with the lobby. Very good location, was a short ten minute walk to disneyland and compared to the cost of the other hotels near disneyland was a good value.

One negative is that there was a few elevators, but the one closest to our rooms and the one we were directed to was basically a freight type elevator that was very small and had an odd smell.

Pros:
We booked a kids suite which was a nice set up for 2 adults and 3 kids. The adjoining kids room had a bunk bed and pull out sofa, a good size closet, and it's own TV.
The room was very clean and the location of the hotel, at corner of Katella and Harbor , is about two long blocks to Disney entrance on Harbor. There is a 7-11 store and ABC store next to the hotel-very convenient for sunscreen and snack purchases. The pool was reasonably clean. Yes the hot tub was foamy - I didn't know this was a bad sign as other reviewers mentioned...oh well!
Breakfast was better than I expected (cold boiled eggs, variety of toasts and donuts/pastry, bananas/oranges, corn flakes, fruit loops, oatmeal, yogurt, cottage cheese, milk, coffee and juices(although they did run out of OJ two of the mornings).
Cons:
Breakfast was very crowded; admittedly it was Easter break week and there were lots of families.
The sofa bed was very thin and you could feel the bars in it. An adult could have never slept comfortably in it. Luckily my 6 year old daughter is small and light and slept "between" the bars.
My husband and I were aware of a high pitched and cycling on / off mechanical noise at night - whether it was the AC on the roof of hotel, the elevator, or the ice machine or coin op washers next door I can't say. It really interrupted our sleep. For that reason alone my husband won't stay there again. If you are a heavy sleeper it might not disturb you.

Myself and family have been staying at the Desert Palms Hotel & Suites since 1988.we have yet to miss a year.There has been many changes thru the years ,far to many to mention,yet the service has always remained EXCELLENT.We have always delt with a lovely lady named Shirley, she is the epitome of customer service.On more then one occasion Shirley has phoned the front desk to ensure we have arrived safely and given the right room, all this when she herself was on holidays.Where could one expect service like this.We as a family have many wonderful memories of Southern California ,most would be centered around our accommodation,its location,ambience,and the incredible staff, that has been assembled, from management to maintenance.End result being a service that is

PAR EXCELLENCE.

My 2 year old daughter and I went up to Disneyland for 2 days and I have to say, the hotel was PERFECT! All the staff I came across were friendly, helpful, and accommodating. They were gracious and absolutely FABULOUS! We felt very comfortable. In fact, even the housekeeoing boiys on our floor were pleasant, even though they could speak much english. We were lucky enough to see the fireworks from our room. Even our swim in the pool was wonderful. I've worked for more than 10 years in customer service and I know great service when I see it.

We will be back FOR SURE!