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Disney's Grand Californian Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 466 Reviews
5.0 of 5 stars
212
4.0 of 5 stars
129
3.0 of 5 stars
59
2.0 of 5 stars
43
1.0 of 5 stars
17
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 101 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 745
  • Address: 1600 S Disneyland Dr Anaheim, CA 92803
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Stylish Hotel, part of Disneyland; designed to pay homage to 19th & early 20th century Arts & Crafts Movement. This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $419 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Disney's Grand Californian Hotel

( 23-27 of 466 )
“Beautiful hotel, nice stay, but one or two issues to consider”

Disney's Grand Californian Hotel

4 of 5 stars
Beverly Hills, California
Jul 18, 2008
12/13 found this review helpful

We stayed three nights at the Grand Californian with our two boys - one is 3 years old, the other is 5 months old. Overall, we were impressed by the hotel; gorgeous lobby, quiet mezzanine areas, great pool area with kiddie pool, kiddie slide, and a big slide. Room was good, and well appointed; two sinks in bathroom, cozy balcony with view of Downtown Disney (DD), beds were comfortable. Downsides are nighttime noise from DD is pretty loud, long walk from elevator, and housekeeping didn't clean out the fridge from prior guest. Key aspect of course is location of hotel, this can't be beat. And the hotel isn't cheap. More details below....

ROOM - Our room had 2 queen beds; I believe this is bigger than the bunk bed rooms, but we kind of wish we had one; I think our 3 year old would have enjoyed it more (he did sleep on the big bed, though). All rooms come with a pack and play (not sure if they provide fitted linens on request). As above, the fridge wasn't cleaned when we got there; room was otherwise clean (except for some dust on the top of the dresser drawer when they were opened). Room Service was prompt and food was good (breakfast). The noise level in the room was quite loud at night - between the music blaring from DD and the fireworks later. While 10p doesn't seem late, it is when you've got 2 kids who are tired and want to sleep. However, we had a good view of the fireworks, so that was nice. Finally, the location was awesome - after a long hot trek around either park, it's pretty easy to get back to the hotel, especially from DCA.

DINING - Be sure to reserve a character breakfast in advance at Storyteller's Cafe. Our sons loved eating with all of the characters - this was a real treat. We ate at Steakhouse 55 at the Disneyland Hotel as we wanted a more traditional steak dinner for our "date night". Bad idea; the food tasted fine, but service was agonizingly slow, and both my wife and I felt slightly queasy after dinner. Don't do this one. Go with Napa Rose. Also, Blue Bayou restaurant actually overlooks part of the Pirates of the Caribbean ride. Food is really good, atmosphere is very cool - it feels like an open air restaurant. Make reservations.

POOL - pool area is great, the service was very prompt and courteous. Dad went on the big slide about 30 times, and 3 year old enjoyed the little slide and the 1 foot deep kiddie pool. Great place to cool off and relax. Wasn't too crowded either.

PARKS - one thing to remember - it's HOT HOT HOT during the summer. We are L.A. residents and took a trip mid week to attempt to avoid weekend summer crowds. Disneyland was absolutely jammed, though, so best bet is to get up early and hit the rides you want to hit. By the afternoon, the lines are unmanageable, and surprising to us, the park was wall to wall people after dark on a Wednesday. Don't forget to use your Magic Morning. Get to ToonTown EARLY, it gets mobbed. We thought the Nemo ride is overrated, actually, although our son seemed to like it well enough. The best time we had was on the Mark Twain steamboat - shady, breezy, easy ride - all four of us loved it. Go to the parades - the Pixar Play Parade and Disney Electrical Parade at DCA are must-sees. We also enjoyed Paradise Pier at DCA. One other item - there's a nice booklet that comes with booking through a Disney authorized travel agent - you get into ToonTown earlier without burning a Magic Morning on it, and you can get priority seating for some of the shows (Aladdin, etc.)

BABYSITTING - we used Sitters Unlimited. They were prompt, and our sitter seemed trustworthy, and hit it off with our older son - but she did seem a bit oblivious to crib safety (i.e. we found a blanket and other stuff in the crib....), and she got both kids to sleep. $15/hr with a 4 hour minimum. So - just be sure to communicate any specific needs or safety issues you think are important. My wife says to remind nursing moms to pump ahead or bring formula, we could have stayed out much later!

Overall - the hotel itself is very nice; it could be worthy of five stars if it just cleaned up a couple of items (dust, don't forget to clean out the fridge, etc.) Service was impeccable and extraordinarily friendly. We would consider saving some money next trip by staying at one of the other hotels when our kids are older and it's relatively easier to transport them around. But if you've got young kids, the comfort and convenience of the Grand Californian is worth the extra money.

  • This TripAdvisor Member:
    • Liked — Location, room, comfort and quality of hotel
    • Disliked — Fridge wasn't clean when we got there, long walk down the hallway to our room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamJK's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic hotel and best time at Disneyland!!”

Disney's Grand Californian Hotel

Jul 12, 2008
8/10 found this review helpful

We just got back from 5 days at Disneyland. We took our little girl for her 5th birthday and our 6 month old son. We stayed at the Disneyland Grand California Hotel and loved it!! It is a great hotel for families. It is quiet, Very clean , an adult atmosphere but very kid friendly. There is a baby swimming pool and a kid pool with waterslide. There is also an adult pool and water slide as well ,with pool side bar. The staff is very friendly and helpful. The morning of our daughters birthday the hotel gave her balloons and a signed picture of the Disney Princesses. My only complaint is that check in is slow, it took about 40 min to check in. But the great thing about Disney is that even while you are waiting they keep you happy. Check out, however was very fast and they even stored our bags after we checked out so we could go enjoy Disneyland in the morning before our evening flight back home. I highly recomment eating at the hotel restaurant the Napa Rose at least once. It had the best food, service, wine list I have ever had at a restaurant and I am from Seattle and have been to some amazing restaurants. The best part was it was ment for adults to enjoy, but still very kid friendly. The bathrooms had kid sinks, cute mickey highchairs and boosters and the BEST kid menu I have ever seen!! I also recommend eating at the storytellers cafe at the hotel for the character breakfast. It is also a great place for lunch or dinner.

Now for a few Disneyland tips to make our trip the very best!!
If you are traveling with young children, your stay will be much more enjoyable if you do stay on site at Disneyland. It is so important to prevent melt downs. When you get up in the morning have breakfast, go enjoy the park and then around 2 or 3 go back to the hotel, enjoy the pool, take a nap and then get ready for dinner. After dinner put the kids to bed, so they don't get over tired. If your kids are older go back to the park and enjoy the fireworks and parade, but if you have young kids I think it is more important that they are well rested for the next day, then to stay up late for the fireworks. Your last night would be a good time for the fireworks. If you have a young child and an older one who can go on rides like Splash mountain, take advantage of baby swap. Before you get in line go to one of the attendants at the ride and ask for a baby swap. You get a little card, then dad and the older child get in line, while mom waits with baby. When Dad and older child get off ride, Dad waits with baby, hands Mom the card and Mom and older child go back to the attendant with the card and then they get to get on the ride wihtout having to wait in line. It is great for the older child because they get to go on twice with out waiting, and the parents get to enjoy the ride as well.
Also, if you plan on eating at a restaurant in downtown disney, make sure you get the number for priority seating to make reservations or you will have a two hour wait for dinner.

I also think you should have breakfast with Minnie and Friends at the Plaza Inn at least once.

Don't be afraid to go to Disneyland with a baby. We had a great time and so did our baby, He loved the rides he could go on (pirrates, winnie the pooh, peter pan, alice and wonderland, dunbo, rockets(baby needs socks for rockets), buzz light year, and many more) and he loved meeting all the charecters. he slept great in the stroller. Make sure to bring our own infant stroller that lays all the way back for naps, the strollers to rent at Disney are ment for older kids. Our daugher loved the baby swap and going on twice!! Just make sure not to over do it and take a break in the afternoon. Well rested kids make for happy kids and in turn happy parents.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
disneyfamily4seattle's Summary
Date of Stay: July 2008
Member since: July 12, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not Worth the Expense”

Disney's Grand Californian Hotel

2 of 5 stars
Chesterfield, NJ
Jul 10, 2008
2/6 found this review helpful

We were use to the amazing experience at Disney World hotels in Florida and this was not at all at the same level. Additionally, the easy location of surrounding (and CHEAPER) off-property hotels really made this expense unnecessary with little benefit. Couldn't believe the Resort Charge added on at the end for the "FREE PARKING"?!? Additionally we have also been use to outstanding food options at the Florida resort and in this particular area this hotel was most disappointing. Pool was okay but nothing to write home about again for the cost. Overall a disappointment! Find a nice, friendly and reasonable off-property hotel instead.

  • This TripAdvisor Member:
    • Liked — Some Theming but nothing like the Wilderness Lodge in WDW
    • Disliked — Expesne and poor food quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weismant's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: February 19, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
People with disabilities
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A local family's favorite”

Disney's Grand Californian Hotel

5 of 5 stars
Cardiff by the sea, CA
Jul 7, 2008
4/4 found this review helpful

We have annual passes, so we come to Disneyland pretty often. It can be quite tiring to tramp around the parks as adults, so we really don't like to come unless we can stay at a hotel close to the parks. The best by far is the Grand Californian. The staff is consistently helpful, the location couldn't be better, and although the rooms are small, they are pleasant. I love to sit in the rocking chairs by the fireplace in the morning while my daughters and husband sleep in. My teenage daughters love to shop at Sephora and go to the movies as well as the parks. We usually eat dinner at one of the multiple restaurants in Downtown Disney, but the food at the hotel is good. There are no in-room movies, but there are so many other things to do that it really doesn't matter. The only downside to this hotel are the small rooms and the price.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chauchat's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: June 03, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Can't compare to Disney World Resorts”

Disney's Grand Californian Hotel

4 of 5 stars
Florida
Jul 7, 2008
7/8 found this review helpful

Let me just say that when you compare this to a Disney World (DW) resort the Grand Californian is seriously lacking. It was hard for my family and me to not compare this trip to DW when we have been there so many times.

First off parking at this resort is sub-par unless you pay $17/day for valet you have to park your car across the street and cross a busy road to get to the resort. This is ridiculous IMO for a Disney property. There should be some sort of safe walk way. Check-In was fast and the front desk clerk was friendly and helpful. We arrived on a Wednesday at about 4pm.

The inside of the lobby is grand and beautiful with a huge stone fireplace that must be enjoyed at least one time during your visit....you might have to scope it out though to hit a time when all the seats aren't taken.

The rooms were just OK and a little disappointing. First, they're not very big nor are they particularly very clean, which was surprising to me. Dust seemed to coat all the surfaces and everything just looks worn and tired. There was quite a bit of mold in the shower where the wall met the ceiling. Also, I have experienced better showers at much, much cheaper hotels. The water temperature fluctuations were insane. It would start off warm and then change quickly with no warning. Several times my son was surprised by the water changing from warm to very hot. I'm guessing it was due to other guests taking a shower...it was like being at home and someone flushing the toilet while you're in the shower. This is just not acceptable at a resort or any hotel for that matter. The walls are super thin at this resort. I can't stress this enough. If noise bothers you, especially at night, bring some earplugs or an I Pod (an I Pod can be plugged into the clock radio).

Our room included a queen size bed, a set of bunk beds with a trundle bed beneath, a dresser/entertainment center that holds a flat panel TV and a small fridge, a large closet with a crib and extra bedding, a double sink vanity with a coffee maker and wall mounted hair dryer, and the toilet with shower in a separate room with pocket doors dividing the two. The room with the shower is way too small. The bath amenities were decent products.

We were facing the pool and CA Park but there is construction of their new timeshare property and this hinders the view somewhat for now. It was nice sitting on the balcony at night looking at the lights from the park. Fireworks were not visible from our room at any time.

We ate at many of the restaurants at the resort, Downtown Disney and at the parks including the famed Napa Rose within the resort and not one meal was stellar or even great for that matter. I will leave that for another review though.

The pool area was nice with plenty of chairs most days. It was sometimes hard to find a seat with shade that did not have towels strewn about. By the way there are plenty of towels and life vests in all sizes available poolside. They had a wonderful, long water slide which my son seemed to enjoy. They also had a smaller slide at one end of the pool for the littlest ones. There are actually two swimming pools (one is considered a lap pool), a very small baby pool and one spa. The spa always seemed to be overrun with unsupervised children and the chlorine level was off the charts. My eyes literally started watering within five feet of it. There is a snack bar which also serves alcohol right outside the pool area and there are waiters walking around during the day to take orders. You will need your room key to gain access to the pool area.

There are self serve laundry facilities within the hotel and a small gift shop off the main lobby. Guest services are located within the main lobby and can help you with most anything. There is also a play center for children that charges by the hour if you want a night out. We did not utilize this facility so I can't review it.

We ordered room service twice while here. The first time the food was good, warm, and served promptly. The second time the food arrived cold and they forgot to include our drinks...we ended up waiting another thirty minutes for those to arrive.

Location of this park is what sets it apart. If you are here to visit the theme parks then this is the place to stay. You can literally walk into CA theme park from the resort within five minutes of leaving your room. To get to DL you just walk through Downtown Disney (which is very small compared to Florida's version). It was very nice visiting the park and then being able to leave, go back to the room and rest or pop right over to Disneyland. This is by no means as doable at the Florida theme parks since everything is huge and spread out....they let you think so, but trust me it's not as easy as here with only the two parks.

Utilize your early morning entrance perk to the parks as they fill up fast. CA Park was less crowded and more enjoyable than DL, but of course you go for the magic of DL so you will have to put up with the crowds eventually.

I enjoyed our trip to California’s Disney theme parks but I can't imagine ever going again when there are so many other places in the world to see and visit. If you can, get out and see California too.

  • This TripAdvisor Member:
    • Liked — location to the parks
    • Disliked — cleanliness of room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April1p's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: February 21, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners
I selected this hotel as a top choice for:
Theme / Amusement park, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Disney's Grand Californian Hotel

( 23-27 of 466 )
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