We had never stayed in a Disney Resort. The hotel was way above your average hotel. Very clean. Rooms were promptly cleaned before we got back in the afternoon. I was a litttle worried when I saw reviews of the walking distance. I don't know how far these people who complain walk but to get to California Adventure you walk across the street to the Grand Californian, maybe a 5 min walk, very close. To get to Disneyland you walk to Downtown Disney, again maybe 5-10 mins not very far at all then you can catch the monorail or walk through Downtown Disney to the park.

If you were staying outside the park you would be parking and walking to the tram and then still having to walk into the park, your distance would be farther than walking from the Paridise Pier Hotel.


I also saw complains about the elevators, we were there over the 4th of July the most busiest day. We never had to wait long for an elevator. In fact, one of the bell hops even took people up in the service elevator!!

Do not let them valet park your car it's 17.00/day, if you self park the parking is free. There are no elevators in the parking garage, but the bell hops will unload your car and keep your bags until you get to your room, then you call them and they will bring your bags up to you.

There is not a laundry facility inside Paridise Pier, you have to walk over to the Disneyland hotel. We did this, we just loaded the dirty clothes in one suitcase, washed and folded and brought them back, very easy. The laundry facility is right outside a pool so you can go in and enjoy the pool while doing your laundry.

I really think the people who write the bad reviews on this hotel expect to be right by the park. You are very close, closer than any of the outside hotels.

Oh also they upgraded us from a standard view to a park view at no extra cost.

My husband and I stayed at this hotel for two days and nights. Our room was spacious, clean, and well appointed. It was also pretty quiet, which we really appreciated. We were disappointed about the lunch options on Sunday (very expensive brunch, or too-crowded and slow bar/cafe) but there were plenty of restaurants in close walking distance, so that wasn't a problem for us. Staff members were all friendly. We would stay here again.

This was our first trip to a disney hotel. For the price ($300+), we expected a lot more (eg. continental breakfast, champagne toast, decent coffee). We got a basic stay at a hotel. Lobby service was very slow and they seldom answered their phone. The room was clean, but nothing spectacular. Morning coffee was less than adequate. Be prepared to do lots of walking just to get to the parks. Save money and book at a nearby good neighbor hotel.

My husand, two children and I looooved the Paradise Pier. First we arrived at about 2am in a motorhome. We were happily given a parking pass and when we preregistered at 8am that morning our room was already ready! I couldn't believe it, it worked out perfect. The front desk was very nice as well as the lifegaurds at the pool and the housekkepers.

The room itself was great. There was an armoire in the room that was high enough to keep everything out of kids reach and a play pen in the closet, the room was definently kid friendly. The water pressure was great(we showered at night) and the bathroom was bigger than most. Although noone else noticed, I did see some dried goo on the bottom of the curtains and one of the chairs had some gunk on it but it still felt cleaner then most hotels I have stayed in.

The kids(2,5) loved the pool. The water slide was great! My 5 year old went down it no problem. They also have a kiddie1 ft. pool and life jackets available.

So far this has been my favorite hotel stay and I can't imagine staying anywhere else when we go down to Disneyland again.