My boyfriend and I chose to stay at the Marriott Anaheim for our annual trip to Disneyland because we'd stayed the year before and had wonderful service. Also, the shuttle to Disneyland is cheap and very convenient, making the choice a better deal than staying at the park's over priced hotels. And coffee addicts like me love that there is a Starbucks in the lobby.
BUT this time, our stay wasn't so great. Our room was old, and had a strong musty mildew smell, as if no one had stayed in it in a while and it hadn't been cleaned. There were dusty cobwebs on the curtains and in the corners, which confirmed that for me. We called the front desk, and they moved us to another room in the other tower (the better tower with the nicer rooms that is closer to the management desk ,FYI), which was lovely, smelled wonderful and clean, and had an overall newer, more comfortable feeling. This was what we expected originally. And what we paid for.
We appreciate the move, but wish we didn't have to go through the trouble at all. And it would have been nice if they'd offered us something-- a free drink, parking, shuttle passes, something for our trouble. But hey, I guess you can't have it all.







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