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Portofino Inn & Suites: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 148 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
56
3.0 of 5 stars
21
2.0 of 5 stars
30
1.0 of 5 stars
23
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#38 of 101 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 190
  • Address: 1831 South Harbor Boulevard Anaheim, CA 92802
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Featuring spacious King Suites and Kids Suites perfect for families. Heated outdoor pool and spa, fitness center, video game room, complimentary... This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $119 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Portofino Inn & Suites

( 13-17 of 148 )
“Very quiet”

Portofino Inn & Suites

4 of 5 stars
Grand Junction, CO
Jun 11, 2008
2/3 found this review helpful

I was pleasantly surprised. I read some reviews from earlier this year and had concerns about our stay. We stayed at the Portofino the first week of June and had a great time. Our room was on the top floor facing away from Katela Ave which is a very busy street. We were also away from the elevator and ice/soda dispensers on our floor.
Contrary to an earlier review, our room was very quiet. I did not hear doors slamming or people in the hall despite the fact we left our A/C off most of the time we were in the room.
The front desk was very responsive every time I contacted them (in person or on the phone) and always sent someone to our room if we needed anything - as compared to other hotels I've been at where they ask you to stop by the front desk to get something.
The room was clean and neat and they did a great job of picking up after us when they did the daily cleaning. The bathroom was clean and the tub/shower had a bowed out curtain which gives you a lot more room. Another bath advantage is that there were two sinks, one in the tub/toilet area and one outside on a vanity area.
I liked the french doors separating the kids area from the adults. They did not block the sound, so don't count on that. There were tvs in each area so we could have grown up and kids shows on at the same time, not that we spent much time watching TV. Our kids (3,6) loved the bunkbeds.
About the only issue I have with the hotel was the dirty floors in the hallways. We are barefoot people and when we walked around in our rooms our feet stayed clean. If I walked down the hall to get ice my feet quickly became blackened.
Regarding negative reviews, I would look at the reviewers history and see if they are one hit wonders or if they have reviewed other properties. I've been a TripAdvisor member for a couple of years now and only review places I have personally stayed.
BTW, if you do book a room I would ask for one away from the elevator.

  • This TripAdvisor Member:
    • Liked — Clean and quiet, about a 10/15 minute walk to Disney Main Gate
    • Disliked — Dirty hallway floors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeakerGJ's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: October 04, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Liked it”

Portofino Inn & Suites

4 of 5 stars
Phoenix, AZ
Jun 2, 2008

We chose Portofino mainly for its close location to the Convention Center, and the balconey for my travel companion who smokes. I was nervous, based on some of the negative reviews, but the price was right, and I took a chance.
We were pleasantly surprised. It's not the Marriott-but that was over $100 more a night! We did not have any problems with odors or noise. The front desk staff was friendly, and very accomodating when we asked to store our baggage the last day so that we could go to Disney before we flew out. We were able to check in before 3PM. We walked to a variety of restaurants. The location was great. And yes, the 7-11 across the street was perfect for the small things we wanted.
I only had one concern- we stayed in the deluxe rooms. The family suites were across the parking area. We could see kids and parents open their windows. There were no screens or safety bars. These kids could have easily fallen out! If you have some wild kids, just be sure the window's locked!

  • This TripAdvisor Member:
    • Liked — location, price
    • Disliked — sink area was small
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jomom4's Summary
Date of Stay: May 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: June 02, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“It's Average”

Portofino Inn & Suites

3 of 5 stars
Sacramento,CA
May 27, 2008
2/2 found this review helpful

I was very spectacle at booking this hotel because of some of the negative reviews. But, our stay turned out to be O.K. First, unlike on the website, which says it is one block from Disneyland, it actually turned out to be a 15 minute walk. So we ended up taking the shuttle, which was real effecient. Second, the room itself wasn't the most luxurious for what we had to pay. It is very expensive for what you get. We got the kid's suite which was one king bed, with a cheap french door that didn't close all the way, with a see-through curtain over it and in the other side was a bunk bed with a sleeper sofa, an old microwave and a worn fridge. The bathroom was also quite small. Moreover, the room was very loud. You can hear the neighbors talking, then you can hear the water heater when someone is taking a shower, the air-conditioner, which vibrates the bunk bed leaving the kids up all night, and the automatic closing doors of other neighbors slamming all night long. The one thing about the rooms that was nice was the beds were comfortable, even though the pillows are not. The lobby is also quite nice, even though you don't get a continental breakfast and your paying 200 dollars a night. All in all, it wasn't too bad. Some minor and major faults in the hotel, but hey! You're going to Disneyland, the happiest place on earth, who cares. Just need a place to put your head down for the night. And really, we only spent a little time in our room. Definatly keep this hotel (motel) on your list.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJK77's Summary
Date of Stay: May 2008
Traveled with: Other
Visit was for: Quality time with family
Age group: I prefer not to answer
Member since: May 27, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“OK for families”

Portofino Inn & Suites

3 of 5 stars
Phoenix, Arizona
May 20, 2008
1/1 found this review helpful

We stayed at this hotel because we got a last-minute deal on a kids suite, which ended up being cheaper than a standard room elsewhere because of our late booking. The room was spacious and our daughter enjoyed the bunk beds and the kid-sized table and chairs in her bedroom. We enjoyed having a king-sized bed to ourselves. The room did smell a bit musty and we had to crank the A/C down as low as it would go to get the room cooled off. You could defnitely hear other families, and it sounded like there was a herd of elephants stomping around the room above us first thing in the morning. However, having a kid ourselves and being used to noise and early mornings, we didn't think it was a big deal. The toilet was a little temperamental and we had to call maintenance at one point. Other than those few things, we really had no major issues during our stay. The staff we dealt with were friendly and helpful. Although I felt that there was some wear and tear in our room, this was not shocking considering that this hotel primarily caters to families. If my husband and I were going on a romantic getaway by ourselves, we would definitely pick another hotel. But our main goal was having a room our daughter could play in and enjoy when we weren't at the park, and this worked for us just fine. Our room was cleaned well everyday and housekeeping left the A/C running for us during the day, so our room was cool when we returned from the park.

  • This TripAdvisor Member:
    • Liked — Walking distance to Disneyland, size of room, and kid's ammenities in room
    • Disliked — Early morning noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Disneyland_Girrrl's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good for a family visit to Disney”

Portofino Inn & Suites

May 17, 2008

I was a little worried about this hotel after reading some of the reviews on this site. It was fine. We booked the kids suite and yes it is not soundproof but for goodness sakes, you are a parent with kids! It worked out just fine. It was about a 15 min walk to Disney with the shuttle right outside.

Hotel was clean and close. The pool was nice. What more to do you need when you are at Disney for most of the time?

  • This TripAdvisor Member:
    • Liked — kids room
    • Disliked — smallish room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flyersfan16's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 17, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Portofino Inn & Suites

( 13-17 of 148 )
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Portofino Inn & Suites Also Known As

Address: 1831 South Harbor Boulevard, Anaheim, CA 92802