We anticipated this trip for a year and were severely disappointed. The crew came to work in clothes they appeared to have slept in.They were dirty and unkept. The deck hands jeans were so rotten they were being held together with duct tape. The food appeared to have been left over from the previous trip. In fact at the end of the day we watched as they put left over hot chocolate back in the ice chest. There was fruit on a table when we arrived in the morning but the grapes were moldy. The fruit was kept on an unsanitary table top where everyone sat and left there personal items it was not cooled in any manner to assure freshnes. Two of the crew members went to sleep right after we left in the morning ,sleeping in two of the booths for the passengers, forcing four paying passengers to ride outside in the wind.. While the passenger were given dried up croissants with a slice of dry cheese and meat all left out for several hours the crew ate bagels and cream cheese with smoked salmon. Lunch was terrible, just left on a table again and not edible. By the middle of the trip their were flies everywhere, on the food, in your mouth and eyes. This says a lot for a ship traveling at 15 to 20 knots. The crew members said nothing to the top side observers all day and any facts they related to the divers was taken straight from shark week on the discovery channel. As far as the sharks went there were only two seen by two divers, the ship never got close enough to the island to see anything, this despite the fact the islands were crawling with seals and sea lions. The one time a dorsel fin was spotted two crew members rushed to the back of the boat blocking the view of any paying passengers. The crew advised early there was refresments on board including beer. They did not provide an opener until on the way back when passengers were discovered opening the non twist off caps on the side of the ship. My wife and I had nothing to eat or drink the entire 12 hours we were on the boat. I would strongly advise any one not to waste their time or money on this company if you are expecting anything more than a 12 hour boat ride. The web site is great but they do not deliver on any thing promised.