We got to the hotel and thought "Wow!" about the lobby. Our room was decent. This experience reminds you not to judge a book by it's cover. We go to take a shower and realize there in NO HAIR CONDITIONER, but there is shampoo. We thought it was just forgotten so called for it and was told if we needed it to go down to the store and buy conditioner.
Room service was only until 11pm and of course we were hungry after that time.
We valeted our car and when we would come late, there would be no one to valet the car, yet we paid for overnight valet service.
The service was horrible. The concierge couldn't help us when we asked about possible restaurants to go to, etc. Very condescending attitude with one in particular.







Value
Rooms
Location
Check in / front desk
Location



