My wife and I got to the Hotel by taxi from the train station.( We got stiffed 27 zlotys for the ride no traffic) Nice room 302. Lots of space , great bathroom. The staff were helpful with directions and such. There is food mart just down the street which was great. 10 to 15 min gets you to the Market Square. There are lots of great restaurants in Krakow and we enjoyed them all. The prices were very good. The breakfast at the hotel was great. One negative is the noise. It is a busy street and the trams are always on the go. However my wife and I were so tired from exploring we didnt mind it too much.
When leaving hotel to go catch our train I asked reception to call a taxi. With lots of traffic and taking 5 times as long it cost 13 zlotys.

After arriving at krakow central station, we tried to find the tram to our hotel, but after learning that english is not the language of choice for the polish citizens we managed to get to the hotel by trial and error and walking. The hotel is in walking distance to the old city centre (about 10 minutes). The rooms are quite large for european standards, but most of them are facing the street. There is a tram running on that street which is very loud and gives you the impression of a minor earthquake in the room. We had one facing the backyard, not a fine view, but it was calmer, but even there we could here and feel the tram. There is also an excellent breakfast in a stylish room until 11am. All in all the hotel is above average. There is something to mention, Krakow is not a cheap city but be sure not miss to salt mine Wieliczka (easy to reach by minibus for 1$) or the concentration Auschwitz Birkenau.

From other reviews and website pictures I was expecting something a little more. The facilities are pretty basic though adequate ,admittedly clean. Breakfast was similarly basic with little variety. There were renovations going on when we stayed so this might have affected things. Staff were ,however, great - like everyone we met in Krakow: friendly,helpful and polite. Don't worry about the hotel being slightly out of the centre: it's eminently walkable and we found we had a better time in the restaurantsand bars of Kazimierz itself, away from the stag dos. Krakow itself is superb: a perfect weekend destination. For three of us we found it just as cheap(and a lot more productive) to hire a local taxi driver to take us around - out to Autschwitz and the unmissable saltmine. He even took us to the airport for our flight home for nothing!!

When myself & my partner checked in to the hotel, we were so impressed with everything about it. The reception area is gleaming & staff are very helpful. Our room was huge and the high ceilings made it feel even bigger. We even had a balcony (bit cold to sit out but good for getting used to your surroundings). Bathroom was compact with no bath just shower but it was all newly decorated. Breakfast was buffet style but did cater for us english and had sausages & scrambled egg too. Looked like the breakfast room was recently refurbished.
Hotel is in the Jewish quarter and has a fantastic atmosphere with trendy bars and restaurants along cobbled streets.
The main square is 15-20 mins walk straight up the road from hotel and the main railway station is about 25-30 mins walk away but again easy to get to. Plenty of places to book trip to Auschwitz but we booked at hotel reception (only 80 zl). As you can imagine it's very busy and slow going through museum part, so we had little time left when we reached Birkenau (Auschwitz II) but it's a must see.
Salt mines are pretty impressive too, carvings are amazing especially the chapel, bear in mind lots of steps but express lift back to the surface!
I can recommend restaurants Galicja (opposite hotel), also Chlopsie Jadlo on ul Agnieszki, name means peasants kitchen. It's won tons of awards, there are two others around the main square but apparently this one was the original. It's like stepping back in time, definitely worth a go.
Overall we had a brilliant time in Krakow & hope you do too.