This hotel is in a great location. We thought the room was decent and clean and enjoyed the breakfasts. The only thing that kept me from rating this hotel as an excellent was the front desk hotel clerk. He wasn't bad...but not really welcoming or warm. Even so, I would stay at the hotel again. The best part about this hotel is the person they refered us to for a driver/tour guide. Andrew was welcoming, friendly, went above and beyond to show us the sights and answer all questions. He is very knowledgeable about everything and tailored our tours to our interests. I can't say enough about him. Even if you decide not to stay at this hotel I highly recommend you use Andrew as a tour guide. You will have a great trip.

We stayed here for 4 nights and thoroughly enjoyed the experience. The hotel is well situated for the old town, the Castle and the Jewish Quarter, and is set back from the road so it wasn't noisy. It has a small breakfast room, but nevertheless an excellent selection of food including fresh fruits, cereals, bread, cold meats and cheese. Our room was very well decorated and was immaculate. Plus points were: robes and slippers, tea & coffee making facilities and a large bathroom, but the downside was a lack of natural light due to there being only a small window. Very attentive and helpful staff. Would definitely recommed this hotel to anyone visiting Krakow.

A lovely small hotel next to the Radisson. Good sized rooms beautifully furnished. Friendly, efficient staff. The buffet breakfast was excellent. The hotel also organised a trip to Auschitwz and the Salt Mines with a local guide Andrew. He was very knowledgable, a great companion and worth his weight in gold. Andrew also picked us up and took us back to the airport.

However the hotel has no bar and no restaurant in the evening. This is not really a problem as there are so many lovely places to eat in Karkow.

Very good located, really nice rooms. Staff very helpful.Highly recommended for couples.