We stayed in this hotel in May 2007 for two nights and were not that impressed.
On the advice of other posts we asked for a room at the rear of the hotel and were rewarded with a very quiet room on the 2nd floor (no street noise at all).
The rooms were spacious and basically furnished, though adequate (No English TV channels if you wanna chill for an hour or so).
No problems with the bathroom at all and we found the room to be cleaned to a high standard.
Generally the staff were very helpful and friendly.
We did find the blonde woman at reception to be very rude (as others have noted).
We asked her to call to book an external airport transfer for us from reception. She refused as they have their own TF service and expected us to pay almost double for that (so much for sonsumer chioce). Sadly then we had to try about 10 phone boxes around town to call ourselves to find none worked and some took our coins. In the end we had to call from the hotel room and cop the (small) charge. Not the best thing to be doing whilst also sightseeing on your last day.
The beds were like sleeping on rock, say no more!!!!!
We wanted to arrange a late check out and were willing to pay for this of course. We were told to check the night before and then told to come back at the normal check out time and ask. In May the hotel hardly seemed full and a surge of tourist bookings over night seemed unlikely. In the end we got the late check out at a rate of 150 extra per hour.
The location as stated is within walking distance of points of interest though not as close as I expected. You are very close to the Powder Tower though Charles Bridge is about 15 to 20 mins walk. This is not too long but not great in the rain without an umbrella lol.
There is free internet in the lobby but many times it was not available as other guests would sit there chatting online.
As a side note, stop by U Medvidku (pub) for beer and dinner - we loved it! Cheap beers and great food.
Overall you get what you pay for. This is a cheap enough hotel, close enough to all the sights. Mostly the bed and hassle with the transfer and late check out put us off!









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