We were looking for a place in Las Terrenas and found Hotel Alisei on tripadvisor. Had great results, emailed hotel a few times with questions. They answered all emails promptly, place sounded great. When we got there, this impression did not change.
Check-in was a breeze. They always seem to have someone at the desk that speaks English, although Italian and Spanish seemed to be the preferred languages there. They gave us the lay of the land and keys to the room and we were all set.
Rooms were very roomy with bottled water, stove top (no stove or microwave), fully equipped silverware and dishes. Plenty of pots and pans to cook in. Full size refrigerator to store food and leftovers.
Bathroom had a bidet and hair dryer. Shower is walk-in type, no tub. Layout of bathroom could use some improving, but for a week, it was fine. Plenty of room in there, just the layout suffered.
Only slight issue was we were told it would be $40-50US from El Catey to hotel. Turned out at airport, all cab drivers were saying its $60 and nobody budged. We paid the money and that was that. Hard way to start the trip, but not the worst thing.
Meals at restaurant were hard since we only speak English and they had not translated menu yet. Very few people in restaurant speak any English. We were told they just translated the menu as we were leaving. The food we managed to order was excellent and very fresh.
Overall, we were extremely happy with our stay there. Everyone was always smiling and saying Hola when we passed them. Any request for more water, toilet paper, etc was quickly taken care of. Would easily stay here again on next visit.
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