We stayed at this hotel for 2 nights in February 08. This is the worst hotel I have ever stayed in and we have been travelling for over 25 years to many countries.
The rooms were dismal and gloomy with hardly any light.
There were 4 miniscule lights in the ceiling, 2 of which weren't working and despite our mentioning this to Reception nothing was done about it.
They have notices posted about how good their maintenance department is. The lights weren't fixed, one of the chairs was in danger of collapsing and the lift maintenance certificate appeared to be out of date!
We were in a "spa deluxe room" - there was nothing "deluxe" about it. The spa bath was disgusting. There was one comfortable chair for 2 people and 2 very rickety and uncomfortable dining-type chairs
When we arrived there was one receptionist on duty. We asked if our cases and bags could be brought up and found that the poor girl had to bring the bags up herself. If we had known this we would have brought them up ourselves.
Breakfast was acceptable but guests had to sign in first and say which breakfast they wanted (continental or buffet). Then they were left to their own devices. There was no clearing of plates until guests had left.
I have read the management responses and it seems that they are doing nothing to improve the standards or perhaps they don't have any say in the matter.
Our comments were submitted to management at the time so it will be interesting to read later reviews to see if anything has improved!






Value
Location
Cleanliness
Value
Rooms



