We booked into Sea Temple for 5 nights during our honeymoon because it looked like a relaxing haven of romance and tranquility. To a certain extent it was, however, our 5 night stay was spoilt to a large extent by a large Aviva conference which had literally taken over the hotel for the same time that we were there. This was disappointing as it is a relatively small hotel that does not seem to have the space or facilities to have conferences of this size. The ambience in the bar area was spoiled, there were always hundreds of people milling around the reception area etc. We felt like second class citizens.
The hotel should decide whether it is aiming for the romance and peaceful 'spa' end of the market or for business conferences because the two do not mix well in a small hotel like this.
The service suffered too. We missed several shuttle buses into Port Douglas as there was a line of coaches waiting to take delegates out in the way and the shuttles kept missing us. Also I couldn't get a spa appointment for me or my husband when we wanted one due to the delegates partners filling them all up.
On the day we wanted to go snorkelling on the GBR, we ordered breakfast in bed and it arrived wrong - we'd ordered eggs on toast and a full breakfast and 2 full breakfasts turned up. Also we were missing a fork. By the time they'd gone back to the restaurant to collect a fork and returned with it my breakfast was stone cold. Also they didn't send us orange juice or toast.
Video on demand in room was good but one of the movies got stuck and although it was refunded we never got to watch it or an apology.
The studio room was nice, we liked the indoor spa bath. However, given that we were on honeymoon it would have been nice to be upgraded, especially since the hotel seemed half empty (apart from us and the conference delegates!)
The swimming pool was lovely, and the swim out rooms were great, but a lot of them were in the shade, so it would depend where you were situated as to whether you'd use it to sunbathe in or not.
The pool music was awful. One day the bartender played Jack Johnson which was great and suitably ambient, however the rest of the time it was heavy rock and didn't suit the location at all.
The cocktails were lovely, the food great at the restaurant though. One waitress (Miriam from Singapore) was particularly friendly and pleasant.
All in all, it's a stunning hotel, but the stretch of 'four mile beach' it's located on is not very nice - very narrow and wild. We would go back but stop in a one or two bed apartment rather than a studio room, and we'd make sure there were no conferences on at the same time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa