I took a punt on Fraser Suites, booking a one-bedroom suite in the hotel's opening week. I've stayed in a couple of brand new hotels, and the experience can be topsy-turvy: not everything or everyone does what they are meant to!

No such luck here - the room was twice as big as any other one-bedroom suite I've taken - plenty of room for work and play. The two plasma screens are probably a bit excessive but handy for a long stay. There was also a full set of crockery and cutlery (an included microwave would complete the kitchen).

I found the staff to be friendly and efficient, but only dealt with them at breakfast and at check in/out.

All these bad reviews had me worried, but as soon as I went to check-in, all my worries disappeared. Staff were very helpful and well spoken, and ended up providing everything I'd requested beforehand. The room was clean and well kept. The only thing I found wrong with it was when I tried to turn on the TV and it didn't work, which ended up being due to the power plug being partially out, not a big deal. All requests during the stay were met in a timely manner, and I would definitely go there again.

Pro's
-Lovely Hotel
-Good Location
-Good Service

Con's
-Had to scratch my head over the TV

We visited Fraser Suites in September 2007. After reading previous reviews i have to say we didn't experience any of the poor service described. We arrived early and the staff were very obliging in organising parking for the car and for our bags to be sent up to our room. Check in was efficient and the service was friendly.

We have 2 young children (both under 2) so we had booked a deluxe 2 bedroom. Problem #1 - the 2 bedroom apartment is actually a 1 bedroom and a studio interconnected by a hallway. The doors are quite heavy, and there was no door stops to hold the doors open to make it one big apartment. We contacted the concierge 3 times before he finally brought a door stop up to us - however we could only have 1 - as the other one was needed elsewhere!! Ingeniously we managed to tie the doors open using the cords from the robes, however other than when our 18 month old slept in the bed we didn't use the studio side at all so it was really a waste of $200 in getting the 2 bedroom.

The hotels location is great if you are doing things up that end of town. Very handy to the Entertainment centre, Capitol Theatre, Pitt Street mall, QVB and Darling Harbour - but for 1st time visitors and tourists there are hotels with better views and facilities elsewhere (Quay Grand at circular Quay is Fantastic.)

Although the hotel is in the Spanish Quarter NONE of the nearby restaurants do takeaway - and as we have 2 young children we don't like dragging them out to restaurants at night - the hotel does not have room service - HOT TIP - ask reception for cuisine Courier/Mr Delivery menus and they will even charge it to your account.

There was no bath in the bathrooms which may also be harder for some people with children - i do belive that the 1 bedroom premier suites do have baths though.

I have to say thought that the bed is amazing - probably one of the best i have ever slept in - the showers are good - not annoying water saving ones - and teh kitchen facilities are good.

All in all this is a pretty good hotel - and would be great for travellers with older children.

Well I chose to stay in this serviced apartment after knowing that the building and its interior is designed by architectural firm Foster & Partners. Upon arrival, I was impressed by its design and finishings which exudes simplicity and elegance, undoubtedly a creation of a renowned architect. The room(we had the studio) is also designed in the modern contemporary feel with quality finishings all around. Size of the room is a bit small, but the design was quite brilliant in saving space as many stuff are hidden in wall cabinets. Bathroom is clean, well maintained and bright. Toiletries supplied are that of Bolton Brown of London, expensive range!

Apart from the above, it's location on Kent St is excellent, within walking distance to china town, Town Hall, QVB etc. If you know of the world famous restaurant Tetsuya, it's just across the road.

Service is just satisfactory, it lacks the warmth and friedliness of asian hospitality.

Now, what I dont like are:-
- matteress is too soft, those wth backache will have a problem
- the quilt is too thick and gets too warm during the night, after complaining they place a lighter quilt for me, but they couldnt even bother to put that in a quilt cover, so I didnt use it.
- the ambience of the hotel is quite cold, perhpas due to lack of guests or lobby is far too small to have crowds gathered.
- breakfast is exactly the same stuff everyday, so u will certainly get bored after a while

Overall, at aroond AUD200/night with BF, I would certainly prefer this servied apartment to any mainstream hotels.