We stayed for 2 nights and then 1 more night later in our trip in July. Our first two nights cost AUD$350/night including the buffet breakfast (weekend special), and our third night was AUD$350 with no breakfast. We thought it was a great deal, especially the weekend special.
There's a reason that the Four Seasons has a great reputation - great service. We had reserved city view room for all three nights, but we were upgraded to an opera view room for the first two nights and then a junior suite on our third night. Almost in every Four Seasons we've stayed at, we've been upgraded. It's really smart of them to do that - it doesn't cost them any more and it goes a long way in terms of good will.
The hotel itself is not what I normally think of when I think of a Four Seasons hotel. It's more like what I call a "conference hotel." Maybe it was something else before. It's a high-rise building, with a more business-like feelng. It has a great location by the Rocks. Very convenient to everything. The front desk person was very friendly, courteous and efficient. We were able to check in even though it was before 9 am. That was great, especially after getting off a long international flight!
In terms of the rooms themselves, we can't complain. We had a great view of the Opera House from the 32nd floor on our first two nights (we asked for a room on a high floor) and then also on the 12th floor on our third night. The rooms were comfortable, as expected. The junior suite was huge. The buffet breakfast, as you would expect, was very good. The service at the concierge was a bit uneven. We had an encounter with one woman who didn't really know what she was talking about. We had better luck getting information from the tourist information booth across the street from the hotel.
We would recommend this hotel highly. We had read some mixed reviews on these boards, but we really couldn't find any faults. We love the Four Seasons chain!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure