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El Dorado Royale: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,771 Reviews
5.0 of 5 stars
1092
4.0 of 5 stars
364
3.0 of 5 stars
101
2.0 of 5 stars
138
1.0 of 5 stars
76
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 28 hotels in Puerto Morelos
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 605
  • Address: Carretera Cancun-Tulum Km 45 Puerto Morelos 77710 Mexico
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Three story Mexican style, all inclusive spa resort for adults only, Caribbean waters - On Punta Brava Beach. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $496 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of El Dorado Royale

( 92-96 of 1,771 )
“aswome!!! Best resort ever.”

El Dorado Royale

5 of 5 stars
Sudbury On
Jul 20, 2008
11/11 found this review helpful

This resort is the nicest resort that we ever seen. We had a terrific time. We went for our honeymoon in May. We satyed in a Casita Swim up Jacuzzi and It was just beautiful. Outside shower, Jacuzzi, patio in back where we would walk off and go in the pool, and also a bed outside to relax.

Grounds:
The grounds were just stunning, very well kept, always someone watering the flowers and the grass to make sure it is well kept. The view from out room was amazing.

Food: What can I say, it was just fantastic food, I will tell you though that it is different and usually I dont like to try something different but I could honestly say that It was well worth trying because it was good. Our favorite place to go and eat was Jo Jo's they had all kind of different foods but it was very good.

Staff: These people work so hard and are so friendly and would do anything to make you satisfied. It is always nice to tip also, They dont make very much money and they appreciate every pennie that they receive.

Rooms: You can't ask for more, very clean, the cleaning staff comes in twice a day to get your room cleaned and also does animals with the towels and lights up candles for the night to make it more romantic.

We will be attending this resort again withing the next 2 years. i do recommended this resort to honeymooners, weddings and Anniversary. If you have any questions please feel free to email me.

  • This TripAdvisor Member:
    • Liked — Staff was amazing
    • Disliked — Too much walking, Golf carts need to come more often
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tank14's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 18-24
Member since: July 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $496 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The most amazing honeymoon”

El Dorado Royale

5 of 5 stars
Boston, MA USA
Jul 18, 2008
8/8 found this review helpful

We had an amazing honeymoon at the El Dorado Casitas resort! The rooms are truly spectacular with outside showers open to the stars, jacuzzis in room, hammocks and beds on the balconies... and so much space!
There are also rooms available that you can "swim up" to, which looked great. We were on the second floor which was nice, too. Try to get a swim up room!

The resort is muy romantico everywhere! I wouldn't recommend it for groups, families. It is adult-only, too.

The food is ridiculously amazing everywhere. Try to book all your reservations on the first day. Even in the off-season, we had to take some 5:30 PM or 10pm reservations. And when we went the hotel was only 80% occupied...

There isn't much that costs money outside of the all inclusive package. You can buy special wines, and spa services, and activities outside of the resort. We did not spend any money on extras and had an amazing time, and we ate really well and drank, too!

  • This TripAdvisor Member:
    • Liked — No children, very romantic, excellent food and service
    • Disliked — Some people might think it's too big, i.e. too far to walk everywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachelrich's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: July 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $496 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Incredible Beach Getaway!!”

El Dorado Royale

Jul 18, 2008
4/6 found this review helpful

This was our second time to visit the El Dorado Royale and we were even more impressed!! What a nice getaway and the casitas are a must!! If you are debating between the types of rooms, SPLURGE on the casitas b/c you WONT BE DISSAPOINTED!! Top Notch Service - we will be back at least 1x per year

  • This TripAdvisor Member:
    • Liked — The Service and the CASITAS
    • Disliked — Hot walks to everything in summertime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TXgalDallas_TX's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $496 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Ignore all the bad reviews - this is an amazing resort”

El Dorado Royale

Jul 17, 2008
13/14 found this review helpful

Please - if you are slightly worried by the negative reviews on this website ignore them all. This is absolutely one of the best adults only resorts with gourmet food, brand name alcohol, luxury rooms, 1st class service, amazing grounds and gardens.

We stayed in an ocean front suite for the 1st few days but a Casita suite became available so we took the upgrade as it was our honeymoon. Please please dont think that there was anything wrong with the ocean suite but a honeymoon is a once in a lifetime trip so we made it extra extra special as we had the opportunity.

There is so much to tell but this is not an all inclusive resort it is gourmet all inclusive. There isnt a buffet anywhere, all food is cooked to order and the quality is very good.

There is one warning I have to give you about going here.....you will come home alot fatter than when you left. It is so hard to say no to a cold beer or three, a steak sandwich, eggs benedict, pancakes, suschi.......you know what I mean ;-)

Please feel free to contact me if you want any specific details on any aspect of the resort. More than happy to send you photos of the beach, rooms, restaurants, gardens etc....

Please please go there its amazing.

  • This TripAdvisor Member:
    • Liked — Personal service, amazing food, nice weather
    • Disliked — Nothing........
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesandlucie's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: October 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $496 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Exceeded our expectations!”

El Dorado Royale

Jul 16, 2008
8/8 found this review helpful

Upon arrival you can't help but notice how beautiful everything is everywhere. The landscaping is well kept along with every other aspect of the resort. As far as cleanliness goes, they were by far the cleanest place I have stayed at yet. There is a reason that they stay so clean. That do not allow people to eat next to the pool, which I am glad for. There are messy people who don't clean up (and i can be one of those, especially on vacation) and there are birds that will swarm you if you have food laying out.
Rooms: were excellent. we had a swim-up jr jacuzzi suite and it completely satisfied our needs. the swim up area was great to be able to go outside and hang out in the water and take the lazy river to the pool for a drink. the jacuzzi tub in the room was great, the jets are very powerful and very relaxing. the bed was comfortable and the canopy around it was nice. the tv had mostly english channels which was great for when you wanted to catch a movie late a night. the bathroom was great. walk-in shower with bench and a shower head that adjusted for my extra tall husband.
the food: woow....... i wasn't expecting to like much of anything but i ventured out there and ending up loving everything i tried. the restraunts do not require reservations which is great for people who don't plan ahead like us, after all i do that enough for work. :) they had snacky food like burgers and hotdogs as well as gourmet food that was plated very nice and delicious. each restraunt offered different types of food and we tried them all and were completely satisfied.
the drinks: since we are a young couple this part was important to us. my husband wanted budlite but they didn't have it on tap so he got used to the dos equix that was provided and added a few limes, which started to taste good after a day or so... :0 the mixed and frozen drinks were awesome. i tried lots of things and loved it all. the martini bar by the lobby was really nice and had any top shelf liquor imaginable. the other bars had entertainment going on most nights which was nice.
roomservice- i enjoyed everything that i got! they were usually very quick!
the beach- we only hung out there one day because we were at the pool most of the time. it does have the sand bags but it did not effect me either way. it definitly helps to keep the ocean waves down though. you can go inbetween them and snorkel if you want and there were lots of fish.
there are many pools to go to and they were all very clean and easy to access. often times the beds were taken but you could wait just a few minutes and someone would get up. they also had activities going on for people to get involved in.
the staff: very friendly and also willing to help however. if you need directions, a shuttle to get somewhere far away, or anything else you need.
we were by far very pleased with everything at this resort as well as everyone that we hung out with and met while we were there.
bring your comfy shoes though because it is pretty far from one end to the other if you plan to walk rather than take a shuttle (golf cart).
also, definitly do the candlelite dinner on the beach.
the SPA is very awesome as well. we did a couples massage on the beach and it was wonderful.. they were all so well.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hollylynn22's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: July 16, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $496 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of El Dorado Royale

( 92-96 of 1,771 )
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