We booked this hotel with Voyages Jules Verne but were very disappointed, and I have in fact written to VJV with my comments and am awaiting their reply, because their rep told us that they have had so many complaints about this hotel it's unlikely to be in their brochure next year. I notice that the reviews on this site are quite good but there aren't many and none are very recent, so perhaps it's got worse.....

So let's start with the good points: very clean, two very good swimming pools, the upper level pool was especially good as it was long and deep enough for 'proper' swimming! The bar areas were good and the food in the bar excellent value. Quite large rooms, and the views are fantastic, and this is really what sells this hotel because otherwise it's mediocre and probably would struggle to achieve a 2-star rating in the UK.

Breakfasts were very good. Lots of food, lots of choice.

And now the bad points:

The restaurant is a partitioned area off the bar, supposedly air-conditioned but the aircon didn't seem to be switched on much of the time, or perhaps it just didn't work too well. Tables were far too close together, you are allocated a table on arrival for the duration of your stay, which is fine, but most couples ended up sharing what was really a table for four (with a two inch gap between tables) with total strangers. I'm a sociable person but I don't like enforced intimacy. It reminded me very much of Butlins in my youth; the food was slightly better, and to be fair I'm a fussy eater, but we felt that the hotel was trying to do Cordon Bleu and failing miserably. There were four courses, but not a lot of choice; vegetables were sadly lacking, and the food was generally of poor quality, overcooked and bland. There was a salad buffet, but we only found out about this from the people at the next table. The waiters were OK, but not over-friendly, probably due mainly to the language barrier.

The bedrooms, while quite large, were very basic. Twin beds, which were actually quite comfortable but very narrow - 2'6" wide, which is really not what I'd expect of a 4-star hotel in any country. The bathroom was adequate, but the bath, again, was too narrow, so much so that it was impossible to find a comfortable posiiton to stand in the shower, which was at the side of the bath. The TV channels bore no relation to what was shown on the guide, and the only English language channels, BBC World News and Sky News, had such bad reception that it was impossible to watch them most of the time, and despite complaining about this several times, there was no improvement. The German and Italian channels, on the other hand, of which there were many, were generally fine.

There was no information pack in the room, and very little info in the hotel generally. If you wanted to know, you had to ask, but of course you needed to know what to ask! Some of the Reception staff were very helpful and spoke good English, others weren't, and didn't. They all spoke German, and we felt that this hotel iwas generally geared towards German rather than English tourists.

The hotel is generally dated and in need of re-decoration. The carpets in the communal areas are dreadful. There are no porters - not a problem for us, but it was for some of the older guests. My husband and the tour rep helped some elderly people with their cases when we arrived and departed, as the hotel is on a steep incline.

We loved Limone, it's beautiful, and we loved Lake Garda, but we would definitely not return to this hotel.

Fantastic hotel. Agree with the comments in the last review . One of the best 4* we have ever stayed in. Food was excellent and the staff couldn't do enough to make our stay memorable
We stayed in the Eden annex- rooms were spacious and very comfortable with terric views over the lake.

Booked a late holiday not knowing which Hotel we would be allocated. Have to admit we usually go 5 star so not sure what to expect. We were pleasantly surprised. Yes the Hotel was much more geared to the German clientele but we found all the staff friendly and attentive. The food was particularly good and the waiters excellent. The decor is a bit old fashioned but the Hotel was spotlessly clean as was the whole of Limone. It was an excellent spot for independant exploration. It has two wonderful swimming pools but of course in Oct although the weather was warm the pools were too cold to swim in. The one thing we did find odd was there was not a single porter in the Hotel so no chance of help with luggage etc. No problem to us but might have been to anyone with a disability etc. But to us it was worth it's 4 stars and believe you me we are discerning travellers

We have just returned from a weeks stay at the Hotel Caravel, Limone. This was a last minute booking and it did not disapoint. The hotel is a little dated, but we could not fault the food, staff and the cleanliness of the hotel. Bar prices were very reasonable as were the measures. The hotel is located just of the main road and the walk back to the hotel after spending time on the lake front taking in the breath taking views and copious amounts of the local tipple could be a little taxing. We had a fantastic holiday and can't wait to return. Limone is beautiful.